my dropdown menu disappeared

[dia18]

Hello dear, I love the theme and everything has worked 100%.

However, since I migrated server, all dropdown menus do not work anymore.

Have I changed the theme and they (the menus) come back (apparently not a wordpress problem).

Am I doing something wrong? Thanks for your help.

[Rui Guerreiro – SUPPORT]

Hi,

Please try to disable all plugins except Revolutions slider and Woocommerce.
Just to discard any possible plugin conflict.

Did you made any customization in the theme?

-Rui

[dia18]

Hi!

Thanks for the quick response.

I disabled all plugins and nothing has changed.

I made some cosmetic changes (only in style.css).

[Rui Guerreiro – SUPPORT]

Try to add this custom css.

nav .menu ul.sub-menu {
opacity: 1!important;
}

-Rui

[dia18]

Hello Rui!

It worked, but now the menus are apparent, but frozen.

Take a look: http://www.primeirainfancia.com/

Thanks for the quick response!

[Rui Guerreiro – SUPPORT]

Hi,

Please remove the opacity parameter from that css rule, I don’t see that parameter in the original style.css

You previously had opacity:0; remove that line.
and also

 -moz-opacity: 0;
filter: alpha(opacity=0);

-Rui

[dia18]

Hi!

I made the change in the css code, the menu appears but remains frozen.

Any idea how we can solve?

[Rui Guerreiro – SUPPORT]

This is what we have in the style.css in that specific css rule

nav .menu ul.sub-menu {
    position: absolute;
    z-index: 9995;
    margin: 0;
    top: 100%;
    left: 0;
    display: none;
    min-width: 100px;
    -moz-box-shadow: 0 0 5px -1px rgba(0,0,0,.2);
    -webkit-box-shadow: 0 0 5px -1px rgba(0,0,0,.2);
     box-shadow: 0 0 5px -1px rgba(0,0,0,.2);

}

Your’s current css is a bit different.

nav .menu ul.sub-menu {
    position: absolute;
    z-index: 9995;
    margin: 0;
    top: 80px;
    left: 0;
    min-width: 100px;
	-moz-opacity: 0;
	filter:alpha(opacity=0);
	pointer-events: none;
	
    /* -webkit-backface-visibility: hidden; */
	-moz-box-shadow: 0 0 5px -1px rgba(0,0,0,.2);
	-webkit-box-shadow: 0 0 5px -1px rgba(0,0,0,.2);
	box-shadow: 0 0 5px -1px rgba(0,0,0,.2);
	-webkit-transition: all 0.2s ease-in-out;
	-moz-transition: all 0.2s ease-in-out;
	-o-transition: all 0.2s ease-in-out;
	transition: all 0.2s ease-in-out;
}

You should have made these custom changes in the child theme css or using the custom css option it’s easier to track any problem and you won’t have problems in future updates.

Try to revert the changes.

-Rui

[dia18]

I Got You!

It worked perfectly. Thanks again for the help!

[Rui Guerreiro – SUPPORT]

Great. No problem.
-Rui

[dia18]

Hello Again!

Now, after the menus work correctly, another error happened:

All products do not appear when I click on them.

All plugins have been disabled and still the problem persists.

Any idea?

Thanks for your help.

[Rui Guerreiro – SUPPORT]

Hi,

It’s displaying the images that are uploaded to the products.
Maybe some problem when migrating from the other server.

https://www.dropbox.com/s/yahfhhtnk207kkd/product_images.png?dl=0

-Rui

[dia18]

Hello again!

I do not know if I could explain myself well.

When I click on a single page of product, the page appears as nonexistent.

This error apparently happened after I disable all plugins.

The problem may have some correlation?

Thanks again for your help.

[Rui Guerreiro – SUPPORT]

Hi,

Sorry, Didn’t understand that,

Your product permalink settings was wrong. I changed it and resaved the permalinks and it’s working fine now.

-Rui

[dia18]

Thx!

Everything working 100%