"my account" page won't load

[creatorofstuff]

Hopefully, this isn’t too lame of me, but the “my account” page does not work. I continually get the following error:

“Failed to open page. Safari can’t open the page…because Safari can’t establish a secure connection to the server…”

Is there some sort of security setting that I am missing? Or is it though my host? Sorry. I’m very confused.

I know the page exists because if I edit the page, it has the WooCommerce short code of [woocommerce_my_account], and I have assigned that page to the “my account page” through the WooCommerce settings.

Help! Thank you oh so much.

[laranz – SUPPORT]

Hi,

Can you show us your website link?

and give the direct URL of the account’s page.

Thanks,
laranz.

[creatorofstuff]

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[laranz – SUPPORT]

Hi,

Give this a read: http://docs.woothemes.com/document/ssl-and-https/

Let me know, what you got.

Thanks,
laranz.

[creatorofstuff]

This reply has been marked as private.

[laranz – SUPPORT]

Hi,

For google fonts go to, wp-content\themes\neighborhood\includes\swift-framework\options\fields\google_webfonts\jquery.fontselect.js

line #1057 you look something like this

cssUrl: 'http://fonts.googleapis.com/css?family=',

change that to

cssUrl: '//fonts.googleapis.com/css?family=',

You can follow this technique in logo upload too, but unfortunately there is no option to type its URL. So I forward this to the developer to show some insights.

Thanks for your patience.

Thanks,
laranz.

[creatorofstuff]

I just changed line 1057 as you instructed but I still get the same error when I put my URL into http://www.whynopadlock.com/index.html. I don’t think that made any difference.

[laranz – SUPPORT]

Hi,

Oh sorry I didn’t notice that, that is from the revolution slider. you need to edit this files

\neighborhood\wp-content\plugins\revslider\inc_php\revslider_output.class.php line #1075: 					
\neighborhood\wp-content\plugins\revslider\rs-plugin\css\captions-original.css: line #1
\neighborhood\wp-content\plugins\revslider\rs-plugin\css\captions.css: line #1
\neighborhood\wp-content\plugins\revslider\views\templates\slide.php line #8

Let me know, that fixes the Google font issues by revolution slider, other issues I already forward this to the developer, he will reply you as soon as possible..

Thanks,
laranz.

[creatorofstuff]

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[laranz – SUPPORT]

Hi,

Yes!

Thanks for your patience.

Thanks,
laranz.

[creatorofstuff]

🙂 Yes, some good news!

[Swift Ideas – Ed]

Hi there,

If you go to the WordPress Media section, and edit the image, what is the File URL shown for one of the above files?

– Ed

[creatorofstuff]

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[Swift Ideas – Ed]

Ok, think I’ve sorted this.

First off, can you try re-adding/re-saving your images in the theme options. Think this may need to be re-done now you’ve swapped to https.

If not, then please can you edit /includes/swift-framework/options/fields/upload/field_upload.php and above line 13 add:

$value = str_replace('http://', '//', $value);

Then re-save your options.

Hope that helps, let us know.

– Ed

[creatorofstuff]

It worked! I only had to do the first thing, which is to re-load the images. Thanks for the suggestion.

By the way, for neophytes like me, it might save you a lot of questions if you make a note in your theme documentation that you must switch to https in order to use WooCommerce. I never really thought about it until I couldn’t view the account page, etc.

Thanks again for your help! 🙂