New Landing How can we help? Themeforest Theme Support Joyn Multilayer Parallax doesn't work after changes

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Joyn
  • #275013
    Tinumire
    Member
    Post count: 12

    Hi,

    I’m using the version 2.3.0 of the Swift Framework. I tried to add a new layer to the parallax I have on my homepage: Home / Accueil.
    When I modify it and move it up over the other layers atop, save it and then load the page, the whole thing disappears and in the swift page builder, all the parallax layers have lost all date (img, settings, etc.). Didn’t use to do that before the latest WordPress update… I have a timeline to finish updating this website. It has to be done for this coming monday. Can you help?

    Thanks,
    Tinumire

    #275260
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you just update to 2.3.11 and try again?

    -Rui

    #278209
    Tinumire
    Member
    Post count: 12

    Well I updated it to 2.3.14 and it still doesn’t work… It won’t even load properly and then i go back to the editor and all the work is gone…

    #278807
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Tinumire

    Apologies for the delay in reply – we are investigating the issue.

    – Ed

    #278809
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
Viewing 5 posts - 1 through 5 (of 5 total)

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