New Landing How can we help? Themeforest Theme Support Joyn Mobile website not working properly

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Joyn
  • #163304
    creativebark
    Member
    Post count: 96

    hi there,

    can you please take a look at my mobile site. for some reason is not working properly. the type, video players and everything else is just a mess.

    how can this be fixed?

    thanks,

    #163320
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach marked screenshot to get your issues exactly.
    Thanks
    Mohammad

    #163921
    creativebark
    Member
    Post count: 96

    Sure, here are some of the pages you can take a look.
    The copy is cropped, images are not resized to accordingly etc.

    site: creativebark.com

    Attachments:
    You must be logged in to view attached files.
    #163943
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need specific page urls with issues.
    Thanks
    Mohammad

    #164108
    creativebark
    Member
    Post count: 96
    #164164
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I dont see any issue as you attached screenshots.
    Thanks
    Mohammad

    #164409
    creativebark
    Member
    Post count: 96

    if you look at the screenshots on the mobile version on IMG_0295 the copy is broken down and stacked to the right side not as a full sentence.

    IMG_0297 The image is cut off not resized for mobile

    on the desktop version there’s no problem is all getting out of place on the mobile version.

    please advise.

    #164954
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    In which mobile device are you making these test?
    Thanks
    Mohammad

    #165161
    creativebark
    Member
    Post count: 96

    iphone 6 / iphone 4

    #165178
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I forward this topic to my colleague Kyle. He will assist you shortly.
    Thanks
    Mohammad

    #165219
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’re images are onyl backgrounds, that’s why they are not resized, only actual swift page builder elements will reshape/stack for mobile.

    For the text, you have at inline style of ‘padding-left:330px;’ see: http://d.pr/i/12e4s/5MoIAxrD

    – Kyle

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register