New Landing How can we help? Themeforest Theme Support Supreme Mobile menu not working on iOS 7.1.1

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Supreme
  • #76071
    BrettMaverick
    Member
    Post count: 2

    queencityhoops.com/demo
    wordpress version 3.9.1
    theme version: supreme 1.52
    On mobile version of the site, the menu dropdown does not work. It is not clickable and does not respond to interaction on iOS7.1.1 when using safari.

    #76229
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Looks like you’re not using the responsiveness? Your site stays in desktop view for me

    – Kyle

    #76243
    BrettMaverick
    Member
    Post count: 2

    I’ve enabled responsiveness. We encountered the issue when viewing the site on iphones, so it had been going to the mobile view for those devices.

    #76245
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try adding this custom css:

    #nav-section {
      z-index: 999;
    }

    – Kyle

    #76246
    BrettMaverick
    Member
    Post count: 2

    I’ve added that at the end of the style.css file, and the menu for mobile is still unresponsive.

    #76261
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to the developer to see if he knows what’s causing the issue. It’s hard to debug as it works on desktop when resized, but not on iPhone

    – Kyle

    #97000
    ngem
    Member
    Post count: 17

    Hi Kyle. I am having the same issue on http://www.nationalgolfevents.com

    Responsive is on, but when the iPad is in landscape view the “about us” link doesn’t work as it only shows the sub-menu.

    Can you help?

    Thanks,
    Aaron

    #97405
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @ngem

    I tried in the Ipad Landscape and portrait and the About us sub-items work fine.
    Can you try to clear the cache in the Safari browser on the IPad and try again.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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