New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Mobile Devices

Viewing 6 posts - 1 through 6 (of 6 total)
  • Back to forum
    Posted in: Neighborhood
  • February 4, 2014 at 4:21 pm #46701
    blingximus
    Member
    Post count: 13

    Good Day,

    My website is not displaying properly on mobile devices such as the iphone or android phones. The ability to display perfectly on mobile devices was a feature for the neighbourhood theme when I purchased it.

    website url: http://www.flyclothingja.com

    On mobile devices it mainly shows up as html code.

    A resolution to this is very important.

    Thanks,
    Craig

    February 10, 2014 at 10:59 am #47542
    Melanie – SUPPORT
    Member
    Post count: 11032

    Deactivate jetpack please,

    thank you

    February 10, 2014 at 6:00 pm #47680
    blingximus
    Member
    Post count: 13

    OK, I did this, there is some improvement but it is still unusable on both android and iphone devices.

    Craig

    February 14, 2014 at 8:55 am #48942
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Craig,
    can you define unusable?
    Does that behavior also happen on our demo for you? If not, good news is it’s something local on your installation. Bad news is it’s something local 🙂

    Thank you so much!

    February 14, 2014 at 3:50 pm #49036
    blingximus
    Member
    Post count: 13

    It seems things are in working order now. Not sure if the new update fixed something but thanks anyway.

    Bye!

    February 18, 2014 at 10:30 am #49913
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic, glad to hear that!
    Thank you for posting back and let us know if there’s anything else we can do.

    All the best

  • Back to forum
    Posted in: Neighborhood
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Neighborhood - Responsive Multi-Purpose Shop Theme
Login and Registration Log in · Register