New Landing How can we help? Atelier Message in error log, how to solve?

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #305460
    Thuisrecycling.nl
    Member
    Post count: 32

    Hi,

    I’ve updated the theme to the latest version. Also all plugins are up to date, but in my error log The same message keeps coming back:
    [07-Dec-2016 08:13:39 UTC] PHP Warning: printf(): Too few arguments in /customers/4/d/c/thuisrecycling.nl/httpd.www/wp-content/themes/atelier/includes/sf-options.php on line 176
    [07-Dec-2016 08:13:39 UTC] PHP Warning: printf(): Too few arguments in /customers/4/d/c/thuisrecycling.nl/httpd.www/wp-content/themes/atelier/includes/sf-options.php on line 177

    How can I solve these lines?

    #305490
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you let us know what Php version do you have in you server?
    Thanks

    -Rui

    #305495
    Thuisrecycling.nl
    Member
    Post count: 32

    We have php 5.6.28

    #305767
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was having a different warning in my dev server and I just re-saved the theme options and it didn’t show anymore in my log.
    I did the same in your site, can you clear the log errors and check if that error appears again.

    -Rui

    #305770
    Thuisrecycling.nl
    Member
    Post count: 32

    I just tested is … I am sorry, but it is still there;-(

    #305773
    David Martin – Support
    Moderator
    Post count: 20834

    The error message will stay in the log, if the issue persists, new error lines will get created.

    Are new error lines getting added?

    #305775
    Thuisrecycling.nl
    Member
    Post count: 32

    I don’t know how serious this error is?

    We are facing problems with checkout…
    For SOME of my clients (not all) there is an error message at checkout.
    They fill out all needed info (name, address, etc.), but when they click on ‘checkout’ there is an error message on top of the screen that says that they did not fill out all needed information.

    Can this error be related?

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    #305780
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot see that error, please create an actual screenshot.

    These two would not be related.

    Can you disable all plugins so only WooCommerce & Swift Framework are active and re-test.

    #305781
    Thuisrecycling.nl
    Member
    Post count: 32

    I’ve removed the errorlog.
    Then browsed a bit and checked the error log.
    The lines are still added.

    #305784
    Thuisrecycling.nl
    Member
    Post count: 32

    I can’t make an actual screenshot. This is what a client send me. As said, not all clients are facing this problem. Me for myself have no problems, so I can’t reproduce this error.

    I can ask this client to test again when all plugins are turned of. Thanks.

    #305785
    Thuisrecycling.nl
    Member
    Post count: 32

    To be sure … This is not a know error to you?

    #305802
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That is only a warning, it’s not considered an error and it’s on the theme options. It won’t cause any problem in the frontend of the site.

    -Rui

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