Menu diasbled on post category page

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 16 replies, 3 voices, and was last updated 7 years by Mohammad – SUPPORT.

Viewing 15 posts - 1 through 15 (of 17 total)

1 2 →

Back to forum

Posted in: Atelier
June 24, 2016 at 3:29 pm #277036

kushalkamra
Member

Post count: 99

Hi,

Upon opening a post category page, menu gets disabled.

Please check at below link
https://mydhaba.in/breakfast/

Kindly provide a solution so menu can be shown on those pages.

Thanks

June 25, 2016 at 12:11 pm #277122

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please provide me login detail to check and resolve the issue.
Thanks
Mohammad

June 25, 2016 at 12:41 pm #277125

kushalkamra
Member

Post count: 99

This reply has been marked as private.

June 27, 2016 at 6:47 am #277270

kushalkamra
Member

Post count: 99

Hi Mohammad,

Is there any update on this ?

Thanks

June 27, 2016 at 10:01 am #277297

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I am not able to edit the files through Admin > Appearance > Editor. Please provide me FTP login detail.
Thanks
Mohammad

June 27, 2016 at 5:00 pm #277468

kushalkamra
Member

Post count: 99

Hi Mohammad,

If possible can you guide me so I can make required changes.

Thanks

June 28, 2016 at 9:45 am #277635

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I need FTP login to debug the site.
Thanks
Mohammad

June 28, 2016 at 9:57 am #277640

kushalkamra
Member

Post count: 99

This reply has been marked as private.

June 28, 2016 at 6:51 pm #277866

David Martin – Support
Moderator

Post count: 20834

1) Please activate your child theme.

2) Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

Please leave those set whilst we investigate this for you.

Thanks.

June 28, 2016 at 7:11 pm #277870

kushalkamra
Member

Post count: 99

Hi David,

As this is a live website, requesting you to please try to investigate as soon as possible.

I’ve disabled all the plugins as requested.

Thanks

June 28, 2016 at 8:18 pm #277882

kushalkamra
Member

Post count: 99

Hi David,

I’ve checked out by enabling all the plugins one by one and issue seems to be a conflict with plugin WP Ultimate Recipe. Can you please take a close look and guide with further steps.

As of now all the required plugins are active again.

Thanks
Kushal

June 29, 2016 at 9:56 am #277987

kushalkamra
Member

Post count: 99

Hi,

Is there a update on this ?

Thanks

June 29, 2016 at 5:30 pm #278183

kushalkamra
Member

Post count: 99

Hi,

When plugin WP Ultimate Recipe is active a class that loads the menu items which has it’s ID as

menu-menu_main-container

is not loaded. I’ve attached 2 screenshots, 1 when menu is shown and plugin is disabled, 2nd when menu is blocked and plugin is enabled.

Can you please advise with a solution.

Thanks

Attachments:
You must be logged in to view attached files.

June 29, 2016 at 6:14 pm #278195

David Martin – Support
Moderator

Post count: 20834

So this only happens when WP Ultimate Recipe is active?

Please contact the plugin developer as their plugin should not change the menu setup, unless there is a specific setting for this.

– David.

July 1, 2016 at 6:42 am #278545

kushalkamra
Member

Post count: 99

Hi David,

Got in touch with plugin developer and he has solved the issues.

Thanks
Back to forum

Posted in: Atelier