New Landing › How can we help? › Atelier › Menu diasbled on post category page

Viewing 15 posts - 1 through 15 (of 17 total)
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    Posted in: Atelier
  • June 24, 2016 at 3:29 pm #277036
    kushalkamra
    Member
    Post count: 99

    Hi,

    Upon opening a post category page, menu gets disabled.

    Please check at below link
    https://mydhaba.in/breakfast/

    Kindly provide a solution so menu can be shown on those pages.

    Thanks

    June 25, 2016 at 12:11 pm #277122
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    June 25, 2016 at 12:41 pm #277125
    kushalkamra
    Member
    Post count: 99
    This reply has been marked as private.
    June 27, 2016 at 6:47 am #277270
    kushalkamra
    Member
    Post count: 99

    Hi Mohammad,

    Is there any update on this ?

    Thanks

    June 27, 2016 at 10:01 am #277297
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to edit the files through Admin > Appearance > Editor. Please provide me FTP login detail.
    Thanks
    Mohammad

    June 27, 2016 at 5:00 pm #277468
    kushalkamra
    Member
    Post count: 99

    Hi Mohammad,

    If possible can you guide me so I can make required changes.

    Thanks

    June 28, 2016 at 9:45 am #277635
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need FTP login to debug the site.
    Thanks
    Mohammad

    June 28, 2016 at 9:57 am #277640
    kushalkamra
    Member
    Post count: 99
    This reply has been marked as private.
    June 28, 2016 at 6:51 pm #277866
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please activate your child theme.

    2) Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    Please leave those set whilst we investigate this for you.

    Thanks.

    June 28, 2016 at 7:11 pm #277870
    kushalkamra
    Member
    Post count: 99

    Hi David,

    As this is a live website, requesting you to please try to investigate as soon as possible.

    I’ve disabled all the plugins as requested.

    Thanks

    June 28, 2016 at 8:18 pm #277882
    kushalkamra
    Member
    Post count: 99

    Hi David,

    I’ve checked out by enabling all the plugins one by one and issue seems to be a conflict with plugin WP Ultimate Recipe. Can you please take a close look and guide with further steps.

    As of now all the required plugins are active again.

    Thanks
    Kushal

    June 29, 2016 at 9:56 am #277987
    kushalkamra
    Member
    Post count: 99

    Hi,

    Is there a update on this ?

    Thanks

    June 29, 2016 at 5:30 pm #278183
    kushalkamra
    Member
    Post count: 99

    Hi,

    When plugin WP Ultimate Recipe is active a class that loads the menu items which has it’s ID as

    menu-menu_main-container

    is not loaded. I’ve attached 2 screenshots, 1 when menu is shown and plugin is disabled, 2nd when menu is blocked and plugin is enabled.

    Can you please advise with a solution.

    Thanks

    Attachments:
    You must be logged in to view attached files.
    June 29, 2016 at 6:14 pm #278195
    David Martin – Support
    Moderator
    Post count: 20834

    So this only happens when WP Ultimate Recipe is active?

    Please contact the plugin developer as their plugin should not change the menu setup, unless there is a specific setting for this.

    – David.

    July 1, 2016 at 6:42 am #278545
    kushalkamra
    Member
    Post count: 99

    Hi David,

    Got in touch with plugin developer and he has solved the issues.

    Thanks

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    Posted in: Atelier
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