New Landing › How can we help? › Atelier › Mega Menu Not Saving

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    Posted in: Atelier
  • June 21, 2017 at 5:25 pm #329652
    lauries
    Member
    Post count: 63

    Hi,
    As of yesterday my Mega Menu changes won’t save (I had no problem last week). I have done the following things per other advice on the support forum:
    1) Updated Theme to 2.5.43 and cleared cache.
    2) Deactivated all Plug-ins except Swift Framework and Woocommerce
    3) Contacted my host (wp engine) and increased the server php.ini max_input_vars settings from 1000 to 3000.
    Unfortunately none of this has worked. Do you have any other suggestions? Thank you.

    June 21, 2017 at 5:28 pm #329653
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    it seems they did it wrong and change it to 300 instead 3000.
    Can you ask them again to change it?
    https://cl.ly/1h0M1G0L0X2n/Image%202017-06-21%20at%205.29.48%20PM.png

    -Rui

    June 21, 2017 at 5:48 pm #329658
    lauries
    Member
    Post count: 63

    OMG I’m sorry. Doing it now.

    June 21, 2017 at 5:52 pm #329660
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

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