Mega menu bug?

[dirkmol]

Hi,

There seems to be a mega menu bug. After trying to add menu-items to the ‘merken’ submenu, the items are not saved and the menu visibility settings change. does this bug ring a bell?

See attachments.

Hope to hear from you.
Cheers,
Dirk

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[Rui Guerreiro – SUPPORT]

Hi,

Already experienced this a couple times, but it’s not specific to our themes.
It seems and issue from the WordPress menus itself.

We always need to check below if the menus of the checkbox are still assigned.

-Rui

[dirkmol]

Hi,

Yes, I know. But there’s also items disappearing after saving. Same issue?
Cheers,
Dirk

[Rui Guerreiro – SUPPORT]

No that no. I was referring to the menus being dissociate from the menu locations.
The items shouldn’t disappear since they are stored in the database.

Only if you removed some of the product categories.

-Rui

[dirkmol]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Ok Now I understand in that situation they even go to the database. That’s also a WordPress/PHP issue and it’s related to a config called max_imput_vars that by default is set with the value 1000.

Ask your hosting company to change it to 2000.

It should be something like this

max_input_vars = 2000

http://wordpress.stackexchange.com/questions/96587/menu-items-disappearing/96593#96593

-Rui

[dirkmol]

Hi,

We  changed settings to 2000, with no effect. We can’t seem to add more menu-items. Hope you have another solution. Our hosting company found it very strange way of programming, he couldn’t belie this was the proper approach and/or bug.

 

Hope to hear from you,
Cheers,
Dirk

[Rui Guerreiro – SUPPORT]

Hi,

Can you test the menus it with the default Twenty 15 themes?

About your hosting company, we are trying to help the best we can in a problem that probably is not related to the theme. Guess they didn’t helped you further.

-Rui

[dirkmol]

Don’t shoot the messenger 🙁
I could test it with twenty 15 theme, but that has no mega menu built in … so pretty hard to test.

Cheers,
Dirk

[Rui Guerreiro – SUPPORT]

Haha
The shot is not for the messenger. Don’t like when people criticize and don’t help even a little bit or provide an alternative solution.

From what I understand the problem is that you add items to the menu in the menus admin area and they disappear from there. Or they are saved and you can’t see them in the front-end?

if the problem is that your new items aren’t save you can test with Twenty 15 without checking being necessary to check it in the front.

Can you also provide admin access in a private reply?
Thanks

-Rui

[karebou]

This reply has been marked as private.

[karebou]

Just to follow up on my previous reply…we have exactly 80 menu items right now. Anything beyond 80 won’t show up. I imagine there must be a limit set somewhere in the code?

Cheers,
Karen

[Mohammad – SUPPORT]

Hi,
Create an .htaccess files in root directory of your wordpress installtion and paste this in your .htacces file, and you’ll hopefully be good to go:

php_value suhosin.post.max_vars 7000
php_value suhosin.request.max_vars 7000

Thanks
Mohammad

[karebou]

Hi Mohammed,

Thank you for your reply however this fix didn’t work. Any other ideas?

Cheers,
Karen

[Mohammad – SUPPORT]

Hi,
I would suggest to contact hosting provider to change these values.

php_value suhosin.post.max_vars 7000
php_value suhosin.request.max_vars 7000

Thanks
Mohammad