Major Problems with my Portfolio Now

[Rob222]

Ok now I’m experiencing the same problem I was having when I viewed your own sites online demo of supreme.

For some reason (I never had this problem before) whenever I access my portfolio and click on a filter button my gallery just goes to sh*t! The screen starts to constantly flicker and my images disappear revealing a checkered background screen. I never had this before so I honestly don’t understand why all of a sudden this problem happens now. I’m using an HTC One mobile phone. It can’t be the phone though as I never experienced this problem before. The only time I had encountered this problem was with your online working demo before I purchased supreme.

I need this problem fixed. I cannot use a template that I am unable to operate on my mobile phone!

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[Melanie – SUPPORT]

Hi,

can you please try another browser or device?
I think this might be a problem with the device/browser you’re using!

Let me know please

[Rob222]

Ive tried other devices and they work fine. I really dodon’t see how it can be my browser when my gallery worked perfectly just over a day ago!!!

[Kyle – SUPPORT]

Hi

It’s not happening for me. If it was working perfectly fine a day ago and you haven’t done anything since then how can it be the theme? When no code has changed or been removed? I can promise you this is a browser issue, or HTC issue

– Kyle

[Rob222]

Sorry but I don’t see it being an HTC issue when My website was working perfectly fine on my phone before this problem arose. And if for talking sake, it was an HTC issue, shouldn’t yourselves try to fix this issue / bug? If this template doesn’t work in HTC mobile phones then its hardly a great template and your going to lose out on sales!! What am I supposed to do buy a new phone so my site looks operates and looks better??

The last couple of days all I’ve done is upgraded my wordpress template from 3.9.1 to 3.9.2. I also installed ‘Adrotates’ plugin. I deactivated the adrotates plugin straight after I discovered the problem but my portfolio still experiences the same problem!

Is there anyway I can go back to 3.9.1 to see if the wordpress update affected my portfolio because I can’t see what else would have affected my site. My site was working great before.

[Swift Ideas – Ed]

Hi Rob,

Very odd – I can’t think of anything that would have caused this in the WordPress update. Can you try adding the following custom css:

.inner-page-wrap .portfolio-items, .inner-page-wrap .portfolio-items li {
-webkit-backface-visibility: hidden;
}

Here is a tutorial on how to downgrade WordPress – https://www.youtube.com/watch?v=_lX3E-qIpJM

– Ed

[Rob222]

The CSS code never worked I’m afraid 🙁

The flickering and disappearing of images only happens when I click on a filter category. If I select ‘All’ then everything remains fine. Really annoying.

[Rob222]

I can’t gain access to wordpress site 🙁 Must be down.

[Rob222]

Can’t download 3.9.1. from wordpress downloads site. Anyone else experiencing problems accessing wordpress.org/downloads

[Rob222]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I have resolved it another topic already so please check http://support.swiftideas.net/forums/topic/aweful-looking-tags-need-changed/ and follow there. Please dont post one problem within two topic.

Thanks 🙂
With Best Regards
Mohammad

[Rob222]

Thank you. I won’t 🙂

[Kyle – SUPPORT]

Ok no problem