New Landing How can we help? Themeforest Theme Support Dante Maintenance Mode – ERR_TOO_MANY_REDIRECTS

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #45152
    mrdave7
    Member
    Post count: 16

    Hi, when adding a custom maintenance mode site, I get “ERR_TOO_MANY_REDIRECTS” after a while. Standard-Maintenance mode is working but I like to use my custom site which I created with holding template. Just check http://www.czf.de/web it should go to maintenance mode (though URL is changing correctly) but it just remains white and in chrome I get the “ERR_TOO_MANY_REDIRECTS” after a while…

    #45235
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    I am sorry but we can not troubleshoot third party plugin conflicts. I am gonna forward this to the developer who might let you know about customizing our maintenance mode page.

    Thanks
    Tahir

    #45240
    mrdave7
    Member
    Post count: 16

    Hi Tahir,

    thank you for your response. But it isn’t a third party plugin, is it? I’m talking about the theme’s maintenance mode. I’m enabling it through General Options > Theme Options > Enable Maintenance > On (Custom Page) – it’s part of Dante, isn’t it? If I choose > On (Standard) it is working fine, only the custom page option isn’t working properly.

    #45252
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,

    Thank you for the explanation. I thought you were using some other maintenance mode plugin .
    I just tested it on my local server running theme version 1.51 WP 3.8 and it seems to be working alright.

    Could you please provide your login credentials in a private reply

    You can set the post to private using the Check box(Set as private reply) on the right bottome of the text area .

    Thanks
    Tahir

    #45298
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mrdave7,

    I have a feeling this may be something to do with your hosting setup, possibly the htaccess file. Can you email your host and ask them to check your error logs, as this may give an indication of the issue.

    For now you may wish to use the standard maintenance mode.

    Thanks,

    – Ed

    #90397
    harriscauler
    Member
    Post count: 16

    Hi, I’m having this issue also. Below is my .htaccess file copied and pasted:

    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    
    #90567
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @harriscauler,

    Do you have maintenance mode enabled in Theme Options > General?

    May be worth sending your host a quick email/support topic. This issue isn’t something caused by the theme, and contacting your host would likely find the issue quicker as they can access logs etc!

    – Ed

Viewing 7 posts - 1 through 7 (of 7 total)

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