New Landing How can we help? Themeforest Theme Support Dante Logo & text on mobile not responsive & varies from page to page

Viewing 15 posts - 1 through 15 (of 24 total)
  • Posted in: Dante
  • #191702
    #191806
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see marked resolve this topic. Have you managed to resolve the issue?
    Thanks
    Mohammad

    #192128
    [email protected]
    Member
    Post count: 4

    Thanks for asking! I thought I resolved the issue by unchecking one of the “remove spacing” options at the bottom of each page. However, I see now that on my Iphone, the logo is skewed and the text overlaps. Can you help with that?

    Also, (this is another issue, so if you need me to create another ticket, I can) the main image on the home page loads very slowly. Any suggestions on speeding that up?

    Thanks again! Janice

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    #192210
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    @media only screen and (max-width: 767px) {
    #header .sticky-wrapper {
      height: 100px !important;
    }
    
    #logo img.retina{
    width:200px !important;
    height:55px !important;
    }
    }

    Thanks
    Mohammad

    #197242
    OneLineStudio
    Member
    Post count: 22

    Hi I’m having issues with mobile responsive too http://www.onelinestudio.co.uk on iPhone5

    Homepage – my video play button doesn’t show
    1

    Homepage – long title doesn’t respond just cuts off

    2

    Testimonials page – text cutting off the animated boxes

    3

    Really not sure how to resolve or why this is happening please can you explain/help

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    #197336
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    @media only screen and (max-width: 479px) {
    .forcefullwidth_wrapper_tp_banner,.rev_slider_wrapper,.rev_slider{min-height:120px !important;}
    h3.spb-center-heading span, h4.spb-center-heading span{line-height:22px !important;}
    h3.spb-center-heading, h4.spb-center-heading{white-space:pre-wrap !important;}
    }

    Thanks
    Mohammad

    #197454
    [email protected]
    Member
    Post count: 4

    That works perfectly! Thank you!!

    #197457
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Mohammad.
    -Rui

    #197530
    OneLineStudio
    Member
    Post count: 22

    Hi Mohammed,

    thanks so much for a quick reply. The code solution seems to have worked for the -we work with..- text but not for the issues described in images IMG_0625.png IMG_0626.png which I attached… any thoughts?

    Many thanks
    helen

    #197619
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issues.
    Thanks
    Mohammad

    #197761
    OneLineStudio
    Member
    Post count: 22

    Hi Mohammad,

    Thanks for your time with this..

    Ok so image img0624 is my homepage http://www.onelinestudio.co.uk/
    * Inserting the custom code you provided fixed the original problem of the text ‘We work with…” not being mobile responsive, but that repair code has caused a new problem with the top sliders. Please see image *img0630 attached. This is now happening on every page where the text overlay on the slider slips down into the bottom of the image. This didn’t happen before we inserted the custom code from reply Mohammad – SUPPORT
    July 24, 2015 at 8:23 am #197336

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    * img0626 is testimonials page http://www.onelinestudio.co.uk/testimonials/
    problem here is the text slips into the bottom of the boxes – have tried several ways around this and no avail?

    Thanks for your advice issue is occurring on mobile iPhone 5 mostly

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    #197920
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove the last css code and use this custom css code:-

    @media only screen and (max-width: 479px) {
    h3.spb-center-heading span, h4.spb-center-heading span{line-height:22px !important;}
    h3.spb-center-heading, h4.spb-center-heading{white-space:pre-wrap !important;}
    .sf-icon-box-content p {line-height: 19px !important;}
    }

    Thanks
    Mohammad

    #203065
    OneLineStudio
    Member
    Post count: 22

    Thanks so much Mohammad the code you provided has fixed the first problem but still the issues mentioned in previous mail are happening?

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    * img0626 is testimonials page http://www.onelinestudio.co.uk/testimonials/
    problem here is the text slips into the bottom of the boxes – have tried several ways around this and no avail?

    Also there seems to be a problem with the facebook link in the footer. It works fine and connects to facebook if I select it on a laptop or PC but on MOBILES it does not work. Please advise?

    Many thanks
    Helen

    #203086
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please use this custom css code:-

    
    @media only screen and (max-width: 479px) {
    .tp-caption.Oneline_medium_light_white{
    top:40px !important;
    }
    .sf-icon-box-animated .back{
    padding:4px !important;
    }
    }
    

    Thanks
    Mohammad

    #207388
    OneLineStudio
    Member
    Post count: 22

    Really sorry to bother you with this again but still the issue with

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    hasn’t been resolved with any of this code. It seems certain things have a knock on effect on others. Basically I want users on a mobile to be able to see the play button which is overlaid on top of the slider. I would have thought with the theme being mobile responsive that it would do this but it doesn’t seem to work at all. Please can you advise how to do this without impacting anything else?

    Many thanks
    Helen

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