logo needs to be edited

[3969120a]

Hello,

I have made every edit in “logo options” and searched this forum and cannot find how to edit logo size.

Working on a MBP retina and looked at it with Safari, Chrome, Firefox & Stainless. All display the same.

Here is a screenshot:

https://www.dropbox.com/s/grgt9fcgo707ttm/Screenshot%202015-09-17%2011.02.09.png?dl=0

However, when I login to Windows 7 and open with IE, I get this:

https://www.dropbox.com/s/kuqwd61cw7zr7zf/Screenshot%202015-09-17%2011.04.07.png?dl=0

Same display with Chrome & Firefox, however, Safari on Windows 7 is a train wreck:

https://www.dropbox.com/s/cck5ci4ehr2mm7u/Screenshot%202015-09-17%2011.13.39.png?dl=0

What might be the issue with Windows 7 and Safari? Something about the Gates/Jobs enmity?

Many of our clients are on O SX. How can we modify the logo for O SX?

Thank you in advance,
David

Attachments:

You must be logged in to view attached files.

[3969120a]

thanks for your help

[Swift Ideas – Ed]

Hi there,

What version of Safari is that? Looks incredibly outdated. We only support Safari v6+. That issue looks to be with css failing to load – could be due to minification or caching plugins?

– Ed

[3969120a]

Version 8.0.8 (10600.8.9)

will check plugins and let you know

thanks

[3969120a]

turned off all cache/minify. problem still exists on OS X. screenshots are chrome & Safari.

Still works great on Windows 🙁

Attachments:

You must be logged in to view attached files.

[3969120a]

is there such a config as “optimized for O SX”?

[David Martin – Support]

Hi,

Your retina image and your standard size are image are both the same image. Ideally the retina should either be double the size of the original standard image or a higher resolution.

Are you using a page speed tool for testing, both your logo are this code pagespeed.CriticalImages.checkImageForCriticality(this);.

Do you still encounter the issues after disabling your caching plugins and flushing the browser caches?

Thanks,
David.