New Landing How can we help? Themeforest Theme Support Neighborhood Logo image stretched tall since recent update

Viewing 12 posts - 1 through 12 (of 12 total)
  • #139108
    douglance1
    Member
    Post count: 13

    I’m trying to fix it in the stylesheet and the backend theme options. Neither is working. Please advise.

    #139140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so we can check? The logo height seems to be 50px that is stretching the image.

    Use the private reply option.

    -Rui

    #140081
    douglance1
    Member
    Post count: 13
    This reply has been marked as private.
    #140195
    pinkcat
    Member
    Post count: 11

    Hi – I have exactly the same problem – how is it solved?

    #140211
    classicdubliner
    Member
    Post count: 28

    I’m also having this issue.

    How can it be solved?

    #140218
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @douglance1 Yours seem fine now at 35px. can you confirm?


    @classicdubliner


    @pinkcat

    Can yous guy try to set the height of the logo in the field “Logo Height Override” in Header option, or else it will be calculated automatically.

    -Rui

    #140228
    pinkcat
    Member
    Post count: 11

    i managed to fix that way by just trying different numbers until i had one that looked about right aspect ratio (the real pixel size didn’t work)- there is definitely a bug there in the programming

    #140230
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @pinkcat
    Can you provide the link to your site so we can check?

    -Rui

    #140531
    classicdubliner
    Member
    Post count: 28

    hi Rui

    I tried the height override but noticed no change at all.

    I tried resizing many times but still no change to the squashed logo.

    thanks

    Colin

    #140698
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    @classicdubliner We’ll need your link

    – Kyle

    #140721
    classicdubliner
    Member
    Post count: 28

    Hi it’s ok I’ve managed to work it out.

    Thanks!

    #140785
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

Viewing 12 posts - 1 through 12 (of 12 total)

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