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Live Colour Customizer not working

Landing How can we help? Atelier Live Colour Customizer not working

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  • Posted in: Atelier
  • Post count: 4
    September 28, 2016 at 7:33 am #293574

    Hi!

    I just purchased and installed Atelier Theme. It looks great. However I have one issue:

    When I use the Live Colour Customizer to change the theme colors, I can change the colours in the customizer, and then I use save and publish and it seems to be working. However when I try to leave the customizer it asks me if I am sure I want to leave the page and all my changes will be discarded if I do.

    So it seems that the the changes I make in the customizer does not get saved when I use save and publish (and when I check the site, the changes are not there, and when I return to the Live Colour Customizer it is the old, original colors).

    So how come the changes does not get saved? Can it be a permission issue (everything else work fine to change in the theme options and so on).

    I am using the child theme. Can this be the issue?

    Best regards
    Daniel

    Post count: 4
    September 28, 2016 at 7:57 am #293579

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    September 28, 2016 at 8:43 am #293586

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    October 4, 2016 at 10:28 pm #294418
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    October 5, 2016 at 5:08 am #294429

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    October 5, 2016 at 7:32 am #294436

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    October 6, 2016 at 10:01 am #294740

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