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    Posted in: Cardinal
  • August 10, 2015 at 7:52 pm #202516
    dirkmol
    Member
    Post count: 113

    Hi,

    After upgrading to cardinal version 2.20 today, Lightbox doesn’t work anymore. See all product pages with multiple images. Images are there as well as thumbnails, but with arrows images do not appear …

    Examples:
    http://monkshop.eu/product/tassen/patagonia-arbor-pack-16l/
    http://monkshop.eu/product/schoenen/sanuk-sydney-wms/

    Another bug I found is that in the WP left column it used to be possible to delete custom post types in the menu bar. Now they can’t be removed, even if they are unchecked in theme options.

    Hope someone can help soon!
    Cheers,
    Dirk

    August 11, 2015 at 11:33 pm #202944
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update to the latest 2.21 version and clear the cache to see if it sorts it?
    Thanks

    -Rui

    August 12, 2015 at 9:32 am #203045
    dirkmol
    Member
    Post count: 113

    I was hoping for that to help too, but unfortunately not. To make the problem extra clear. When you clikc on the right arrow the image goes left to blank. You can’t scroll between images on product pages. The ligthbox feature (after scaling) seems to wokk fine, so the problem is on all product pages with multiple images.

    Cheers,
    Dirk

    August 13, 2015 at 11:04 am #203579
    dirkmol
    Member
    Post count: 113

    Hi,

    Please help me out here. Image slider / flexslider on product pages is not working anymore. Clicking on thumbnails doesn’t work, as well as clicking on the left/right arrows.

    Hope to hear from you!
    Cheers,
    Dirk

    August 13, 2015 at 11:15 am #203585
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will need admin credentials so I can have a look.
    Thanks

    -Rui

    August 13, 2015 at 2:03 pm #203716
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    August 14, 2015 at 9:05 am #203973
    dirkmol
    Member
    Post count: 113

    Hi,

    Any news on what’s wrong?
    It used to work fine, but this is pretty annoying for customers.
    Hope you can fix it!
    Cheers,
    Dirk

    August 14, 2015 at 3:24 pm #204152
    dirkmol
    Member
    Post count: 113

    Please, any news?
    Cheers, Dirk

    August 14, 2015 at 3:27 pm #204153
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize for the delay, will check it.

    -Rui

    August 31, 2015 at 10:00 am #208805
    dirkmol
    Member
    Post count: 113

    Hi there,
    This problem is still here. Can somebody look into it please? I found out it works fine on the mobile site and on safari desktop, so the issue is browser related (chrome). Maybe this helpes to fix it??

    Cheers,
    Dirk

    August 31, 2015 at 11:20 am #208815
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Everything seems perfect here with Crome browser. Please clear the cache of your browser.
    Thanks
    Mohammad

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