LayerSlider impossible to update

[artcrafted]

Hi,

LayerSlider won’t update – when I press Update button it says that’s the latest version, while it’s not. What’s the issue here?

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[David Martin – Support]

Hi,

Please add a WP login so I can test this.

Thanks.

[artcrafted]

This reply has been marked as private.

[David Martin – Support]

Thanks, I have checked the packaged update and it does pull in the latest version.

Please add your FTP details, I’ll need to check your updates are disabled.

Thanks.

[artcrafted]

I don’t have updates disabled – I just updated Slider Revolution in the same place without issues.

[artcrafted]

This reply has been marked as private.

[David Martin – Support]

In your main zip file from ThemeForest, do you have the plugin files – within the premium plugin folder?

If so, I think you will need to use your FTP to upload it, overwriting the old files.

Thanks

[artcrafted]

Done. Will future updates work though?

[David Martin – Support]

Ok, great.

They should work as standard, the packaged zip file is the correct version so I am not sure why it would think it’s dated.

I’ll keep an eye out on a other reports of this.

Thanks.

[halfcj]

I too cannot update the Layerslider even though I think it’s showing the latest version.PLugin tells me I need to update?

[Mohammad – SUPPORT]

Hi,

@halfcj – Pleas provide me login detail to check and resolve the issue. I will check and resolve the issue.
Thanks
Mohammad