Lay out error when loading site

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This topic has 5 replies, 4 voices, and was last updated 7 years by David Martin – Support.

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Posted in: Dante
June 13, 2016 at 10:46 am #274187

Victor
Member

Post count: 3

Hi there,

I just launched my new website (www.rivercloud.nl, Dutch only, sorry 😉 and the first 2 seconds I notice an error when the page is loading, please find attachment for example. After approx. 2 seconds it turns normal again. I noticed this error on every webpage and my customoers are complaining about it.

Does anybody know a solution for this? Thank you for the support

Regards Victor
the netherlands

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June 13, 2016 at 11:07 am #274201

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
It seems perfect to me so please check after clear the cache of browser.
Thanks 🙂
Mohammad

June 13, 2016 at 12:26 pm #274232

Victor
Member

Post count: 3

Mohammad,

Thank you for the fast reply. I did wat you mentioned (ctrl+h empty cache) and I rebooted the browser and pc but it did not work. Do you know another solution?

Thank you, Victor

June 13, 2016 at 8:59 pm #274390

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

I manage to see the issue. Can you try to disable all plugins to see if it’s a plugin conflict?

-Rui

June 15, 2016 at 1:34 pm #274919

Victor
Member

Post count: 3

Hi Rui,

Thank you. I tried it but it does not fix my problem. Strange isse, do you know another solution?

June 16, 2016 at 10:28 am #275167

David Martin – Support
Moderator

Post count: 20834

I cannot login in with the supplied details. Can you update those or remove the security plugin?

Thanks.
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Posted in: Dante