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    Posted in: Ability
  • May 20, 2013 at 9:06 pm #5552
    cbevacqua
    Member
    Post count: 20

    I’ve been experiencing some problems getting my Formidable form to work properly. Their tech support has informed me that the theme is loading JQuery improperly. They say the theme “should be using the wp_enqueue_script function as recommended by WordPress.”

    I have attached a screenshot of the Javascript errors being generated by Ability.

    They say that they might be causing the issue with Formidable.

    Link to the form with Ability here:
    http://vedicmeditationit.com/apply/

    Any help appreciated!

    May 22, 2013 at 12:17 am #5710
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    What version of the theme do you have?

    – Ed

    May 22, 2013 at 4:00 am #5718
    cbevacqua
    Member
    Post count: 20

    It’s version 1.9.

    May 24, 2013 at 2:06 am #5999
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you provide a link/login? I’ll take a look at the issue for you. Please post them in a private reply.

    – Ed

    May 24, 2013 at 4:40 am #6003
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
    May 26, 2013 at 10:28 pm #6130
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Apologies for not getting back to you sooner, I’ve been away the past few days.

    I’ve made a change, hopefully it should have resolved for the other users.

    Let me know.

    – Ed

    May 27, 2013 at 5:33 pm #6217
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
    May 28, 2013 at 12:58 am #6282
    cbevacqua
    Member
    Post count: 20

    One more followup to this. As recommended by the folks over at Formidable, switching over to the 2012 theme did solve the problem, and enabled the forms to be successfully submitted. Obviously, that is not the ideal solution, but helps to reveal that the issue is specific with the Ability template.

    Right now the site is running on 2012 to enable users to make form submissions, but we would love to restore it to using Ability ASAP.

    Thanks for your help,

    Christian

    May 28, 2013 at 1:35 am #6286
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Christian,

    Just went to take another look, but saw you had the default theme enabled?

    I’ll keep an eye on the ticket for when you’re ready for me to look at it again.

    – Ed

    May 28, 2013 at 4:03 am #6290
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
    May 29, 2013 at 12:36 am #6414
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Christian,

    Checked across Chrome/FF/Safari and not managed to replicate even once.

    – Ed

    May 29, 2013 at 6:41 am #6445
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
    May 31, 2013 at 1:25 am #6663
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If you could let me know another OS/Browser, then I’ll do my best to try.

    I’m thinking the best way around this would be to have a form on an HTML page, that you redirect to from the menu?

    – Ed

    May 31, 2013 at 7:07 am #6672
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
    June 1, 2013 at 6:30 am #6780
    cbevacqua
    Member
    Post count: 20
    This reply has been marked as private.
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