New Landing › How can we help? › Themeforest Theme Support › Joyn › Joyn Product Page not allowing item to be added to cart

Viewing 3 posts - 1 through 3 (of 3 total)
  • Back to forum
    Posted in: Joyn
  • April 15, 2016 at 1:02 am #261589
    incraz
    Member
    Post count: 17

    Hi,

    I have just been through a couple of items on my shop page. When you select colour, size and/or qty of the item no price appears. Additionally if you click ‘add to cart’ a warning sign appears stating ‘ please choose product options’. Screenshot attached. Please help as my customers are unable to purchase items.

    Thanks again,

    Kari

    Attachments:
    You must be logged in to view attached files.
    April 15, 2016 at 3:13 am #261596
    incraz
    Member
    Post count: 17

    Hi – this problem was resolved by clearing cookies. Thanks again

    April 18, 2016 at 11:00 am #262089
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted!

    Thanks.

  • Back to forum
    Posted in: Joyn
Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
JOYN - Creative Multi-Purpose Theme
Login and Registration Log in · Register