New Landing › How can we help? › Atelier › "ITEM" Column Missing From The Cart

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    Posted in: Atelier
  • May 6, 2015 at 11:12 am #172340
    leadgenmedia
    Member
    Post count: 27

    Hi,

    “ITEM” column is missing from the cart even though the code seems to be there. I’m 100% sure this is a W3 Total Cache related issue as de-activating the plugin solves the problem.

    It feels like a responsiveness issue because of W3 Total Cache as I’m practically seeing the mobile version of the cart on desktop computers.

    Is this something we can fix without messing with our caching / CDN settings?

    Thank you.

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    May 6, 2015 at 12:34 pm #172392
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Do you have a link we can check?

    – Kyle

    May 6, 2015 at 12:49 pm #172399
    leadgenmedia
    Member
    Post count: 27
    This reply has been marked as private.
    May 6, 2015 at 4:49 pm #172512
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 6, 2015 at 4:58 pm #172519
    leadgenmedia
    Member
    Post count: 27
    This reply has been marked as private.
    May 6, 2015 at 5:06 pm #172520
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I also don’t know why it happens, those mechanism are very complex.
    -Rui

    May 6, 2015 at 5:16 pm #172524
    leadgenmedia
    Member
    Post count: 27

    I kinda solved it.

    Here’s how, if anybody happens to find it useful in the future (since W3TC is quite popular a plugin).

    In your W3TC options, go to Performance -> Minify and all the way down to “Advanced”.

    Look for “Never Minify The Following Pages” and enter /cart on the input box.

    That solved it for me.

    May 6, 2015 at 5:22 pm #172527
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks for sharing the info.

    -Rui

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