New Landing How can we help? Atelier Issue with display after updating theme to latest version.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #269035
    skullo27
    Member
    Post count: 217

    Hi, I updated the theme to the latest version, however, now I see two strange changes in the display of my site on the front end.

    1) when on mobile, the top menu, seems to have a gap of a few pixels above it, like it has been moved down or something.
    2) I had a row on my home page with 4 square gif’s, before the update this row was full width, but now it has 15px padding on the left and right.

    I have attached screen shots for both, can you advise why this has happened and how I can fix each issue?

    thanks
    Sam

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    #269399
    skullo27
    Member
    Post count: 217

    Bump…

    #269744
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In a mobile resolution it seems to fill the entire header. I’m not seeing the gap. I also checked in the mobile with Android and it’s ok.

    https://www.dropbox.com/s/qdxcdkl8b82zzkd/Screenshot%202016-05-24%2014.27.08.png?dl=0

    Can you try to clear the mobile browser cache?

    I’m not seeing the 4 squares in the homepage. Did you changed it to somewhere else?

    -Rui

    #269761
    skullo27
    Member
    Post count: 217

    Hi Rui, see below my answers

    1) regarding the gap, it only happens on Chrome browser on mobile (iOS) (not safari or FF), it does not happen when I shrink the browser on desktop.
    2) the 4 squares, yes sorry I removed them from the swift page builder as I could not fix the issue and it is a live site. It is weird, I set to full width row but it leaves the gutters in place. I added the row back in so you can see: https://www.supereight.net/- attached image shows my settings.

    thanks.
    Sam

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    #269763
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Can’t check it in ios(don’t have an iPhone atm)
    Will forward it to our head developer so he can also check the row issue.

    -Rui

    #270118
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    #1) I can’t see this either – please can you provide a screenshot?

    Can you provide a login so that we can check the issue with #2?

    Thanks,

    – Ed

    #270122
    skullo27
    Member
    Post count: 217
    This reply has been marked as private.
    #270274
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just added some custom css that appears to have sorted this. Couldn’t get it to refresh without using an incognito tab, and could see the space gone.

    – Ed

    #270302
    skullo27
    Member
    Post count: 217

    Hi Ed, can you tell me what code you added and where as I can’t see it, also, I cleared cache, browser cache and CDN cache and I cannot see the changes. I don’t see it in the incognito window either.

    Thanks
    Sam

    #270509
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The change was a single css declaration at the top of your custom css ‘#mobile-header’.

    Looking at your site now on chrome for iOS, and can see no space. (#1).

    Apologies, hadn’t looked at #2 yet – looking at that now.

    – Ed

    #270511
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    #2 should be sorted now.

    – Ed

    #270530
    skullo27
    Member
    Post count: 217

    HI Ed, thanks I’ll check for both. Can you tell me what you did to fix #2?

    thanks.

    #270535
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It was a change in page.php, which is included in the next update.

    – Ed

    #270683
    skullo27
    Member
    Post count: 217

    Noted, thanks a lot.

    #270687
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.

    -Rui

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