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New Landing › How can we help? › Atelier › Issue with display after updating theme to latest version.
- This topic has 14 replies, 3 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.
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Posted in: Atelier
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May 20, 2016 at 12:39 pm #269035
Hi, I updated the theme to the latest version, however, now I see two strange changes in the display of my site on the front end.
1) when on mobile, the top menu, seems to have a gap of a few pixels above it, like it has been moved down or something.
2) I had a row on my home page with 4 square gif’s, before the update this row was full width, but now it has 15px padding on the left and right.I have attached screen shots for both, can you advise why this has happened and how I can fix each issue?
thanks
SamAttachments:
You must be logged in to view attached files.May 23, 2016 at 1:03 pm #269399Bump…
May 24, 2016 at 2:24 pm #269744Hi,
In a mobile resolution it seems to fill the entire header. I’m not seeing the gap. I also checked in the mobile with Android and it’s ok.
https://www.dropbox.com/s/qdxcdkl8b82zzkd/Screenshot%202016-05-24%2014.27.08.png?dl=0
Can you try to clear the mobile browser cache?
I’m not seeing the 4 squares in the homepage. Did you changed it to somewhere else?
-Rui
May 24, 2016 at 3:30 pm #269761Hi Rui, see below my answers
1) regarding the gap, it only happens on Chrome browser on mobile (iOS) (not safari or FF), it does not happen when I shrink the browser on desktop.
2) the 4 squares, yes sorry I removed them from the swift page builder as I could not fix the issue and it is a live site. It is weird, I set to full width row but it leaves the gutters in place. I added the row back in so you can see: https://www.supereight.net/- attached image shows my settings.thanks.
SamAttachments:
You must be logged in to view attached files.May 24, 2016 at 3:36 pm #269763Thanks. Can’t check it in ios(don’t have an iPhone atm)
Will forward it to our head developer so he can also check the row issue.-Rui
May 25, 2016 at 3:48 pm #270118Hi there,
#1) I can’t see this either – please can you provide a screenshot?
Can you provide a login so that we can check the issue with #2?
Thanks,
– Ed
May 25, 2016 at 3:53 pm #270122This reply has been marked as private.May 26, 2016 at 3:52 am #270274Just added some custom css that appears to have sorted this. Couldn’t get it to refresh without using an incognito tab, and could see the space gone.
– Ed
May 26, 2016 at 9:11 am #270302Hi Ed, can you tell me what code you added and where as I can’t see it, also, I cleared cache, browser cache and CDN cache and I cannot see the changes. I don’t see it in the incognito window either.
Thanks
SamMay 26, 2016 at 3:43 pm #270509The change was a single css declaration at the top of your custom css ‘#mobile-header’.
Looking at your site now on chrome for iOS, and can see no space. (#1).
Apologies, hadn’t looked at #2 yet – looking at that now.
– Ed
May 26, 2016 at 3:47 pm #270511#2 should be sorted now.
– Ed
May 26, 2016 at 4:27 pm #270530HI Ed, thanks I’ll check for both. Can you tell me what you did to fix #2?
thanks.
May 26, 2016 at 4:50 pm #270535It was a change in page.php, which is included in the next update.
– Ed
May 27, 2016 at 10:39 am #270683Noted, thanks a lot.
May 27, 2016 at 10:45 am #270687No problem. Thanks Ed.
-Rui
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Posted in: Atelier
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