New Landing How can we help? Atelier Issue with display after updating theme to latest version.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #269035
    skullo27
    Member
    Post count: 217

    Hi, I updated the theme to the latest version, however, now I see two strange changes in the display of my site on the front end.

    1) when on mobile, the top menu, seems to have a gap of a few pixels above it, like it has been moved down or something.
    2) I had a row on my home page with 4 square gif’s, before the update this row was full width, but now it has 15px padding on the left and right.

    I have attached screen shots for both, can you advise why this has happened and how I can fix each issue?

    thanks
    Sam

    Attachments:
    You must be logged in to view attached files.
    #269399
    skullo27
    Member
    Post count: 217

    Bump…

    #269744
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In a mobile resolution it seems to fill the entire header. I’m not seeing the gap. I also checked in the mobile with Android and it’s ok.

    https://www.dropbox.com/s/qdxcdkl8b82zzkd/Screenshot%202016-05-24%2014.27.08.png?dl=0

    Can you try to clear the mobile browser cache?

    I’m not seeing the 4 squares in the homepage. Did you changed it to somewhere else?

    -Rui

    #269761
    skullo27
    Member
    Post count: 217

    Hi Rui, see below my answers

    1) regarding the gap, it only happens on Chrome browser on mobile (iOS) (not safari or FF), it does not happen when I shrink the browser on desktop.
    2) the 4 squares, yes sorry I removed them from the swift page builder as I could not fix the issue and it is a live site. It is weird, I set to full width row but it leaves the gutters in place. I added the row back in so you can see: https://www.supereight.net/- attached image shows my settings.

    thanks.
    Sam

    Attachments:
    You must be logged in to view attached files.
    #269763
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Can’t check it in ios(don’t have an iPhone atm)
    Will forward it to our head developer so he can also check the row issue.

    -Rui

    #270118
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    #1) I can’t see this either – please can you provide a screenshot?

    Can you provide a login so that we can check the issue with #2?

    Thanks,

    – Ed

    #270122
    skullo27
    Member
    Post count: 217
    This reply has been marked as private.
    #270274
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just added some custom css that appears to have sorted this. Couldn’t get it to refresh without using an incognito tab, and could see the space gone.

    – Ed

    #270302
    skullo27
    Member
    Post count: 217

    Hi Ed, can you tell me what code you added and where as I can’t see it, also, I cleared cache, browser cache and CDN cache and I cannot see the changes. I don’t see it in the incognito window either.

    Thanks
    Sam

    #270509
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The change was a single css declaration at the top of your custom css ‘#mobile-header’.

    Looking at your site now on chrome for iOS, and can see no space. (#1).

    Apologies, hadn’t looked at #2 yet – looking at that now.

    – Ed

    #270511
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    #2 should be sorted now.

    – Ed

    #270530
    skullo27
    Member
    Post count: 217

    HI Ed, thanks I’ll check for both. Can you tell me what you did to fix #2?

    thanks.

    #270535
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It was a change in page.php, which is included in the next update.

    – Ed

    #270683
    skullo27
    Member
    Post count: 217

    Noted, thanks a lot.

    #270687
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.

    -Rui

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register