New Landing How can we help? Atelier Issue for variable products in shop

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #301671
    prodgoriche
    Member
    Post count: 20

    Hi,

    I’ve noticed some issues that occured with variable products in the shopping cart.

    -First, when a client add to cart a variable product, the panel (shopping cart in header) does not open. Only the message from Woocommerce is shown. Unique products work fine.

    -If I have many variable products from the same object in my shopping cart and that I delete one from the shopping cart panel in the menu, they all delete. The number on the image is correct. I’ve tried directly on the shopping cart page, and there is no issue.

    Also, I’ve noticed 2 minor issues with the icon on the menu.

    -In naked (light or dark) mode header. The ‘’contact us’’ icon doesn’t change color when you mouseover. All other icons are fine.

    -The arrow from the ‘’search’’ icon doesn’t disappears when you close the search bar by clicking elsewhere (instead of clicking again on the icon)

    #301959
    David Martin – Support
    Moderator
    Post count: 20834

    1) Variable products do not use AJAX add to cart currently.

    2) Which product are you testing this on? When I try to login using the details supplied I get directed here:

    3) Please add this to Theme Options => Custom CSS:

    .header-left a:hover,
    .header-right a:hover,
    .vertical-menu-bottom .copyright a:hover {
    color: #adcbd6 !important;
    }

    4) Can you add your FTP details, I’ll take a closer look at that for you.

    #302596
    prodgoriche
    Member
    Post count: 20
    This reply has been marked as private.
    #302929
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I need access to the folder where WP is installed, so root should be fine.

    I need the server address also.

    Thanks.

    #303586
    prodgoriche
    Member
    Post count: 20
    This reply has been marked as private.
    #303884
    David Martin – Support
    Moderator
    Post count: 20834

    I need a FTP username also!

    #304842
    prodgoriche
    Member
    Post count: 20
    This reply has been marked as private.
    #305156
    David Martin – Support
    Moderator
    Post count: 20834

    I get this:

    Please send me a screenshot of the details you are using.

    #305452
    prodgoriche
    Member
    Post count: 20
    This reply has been marked as private.
    #305699
    David Martin – Support
    Moderator
    Post count: 20834

    Now those work but you have not added any permissions so I can access your folders, please ask your host if you are unsure.

    #306110
    prodgoriche
    Member
    Post count: 20
    This reply has been marked as private.
    #306277
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Unfortunately I cannot add the change to your site, it seems cloudflare is serving up a cache version. I have submitted a patch for fix and this should be in the next update.

    You can download and update your functions.js file with this: https://gist.github.com/webadelic/f418e9f3067773fa0f4e86b65fb21b7f.

    You will need to keep the theme options performance options set to off to load this file. When the update is out you can enable that.

    I’d recommend you clear/purge all caching plugins/apps you are using.

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