Installation Problem Joyn Theme

[martin1234]

Hallo,

I cannot install the Joyn Theme. I used the Joyn.zip file v.1.2 on WordPress 4.0. I get always the same response: “Are you sure you wan’t to do that? Try again” (free translation from german).

Is the WordPress update to new? Do I need to downgrade WordPress?

I am thankfull for any idea!

Martin

[Kyle – SUPPORT]

Hi

Can you provide me with a link and login so I can check what’s happening

– Kyle

[martin1234]

This reply has been marked as private.

[Kyle – SUPPORT]

You need to increase your php memory limit, see: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

– Kyle

[martin1234]

Hi Kyle,

thank you for the answer. In my “wp-settings.php” there is no line “define( ‘WP_MEMORY_LIMIT’, ’64M’ );” or anything similar. Neither in “wp-config.php”. Do you know other files, where defining max php memory could be possible?

–
Martin

[Kyle – SUPPORT]

You need to add it yourself in wp-config.php

define( 'WP_MEMORY_LIMIT', '96M' );

– Kyle

[martin1234]

I did. Same problem.

[Kyle – SUPPORT]

Will forward this to Rui, he knows more about this than me

– Kyle

[martin1234]

Thank You!

[Rui Guerreiro – SUPPORT]

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[Basha1]

Hi Kyle,

Unfortunately I have the same problem.
When I try to install joyn theme there is a message: please try again.
What should I do?

[Kyle – SUPPORT]

This reply has been marked as private.