New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Images on Posts Lightbox effect Pinpoint

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    Posted in: Pinpoint
  • May 25, 2013 at 5:05 am #6079
    Syndicator
    Member
    Post count: 21

    Hi there, I have used the single image item and enabled the lightbox function however when clicking on the image the screen dims but no image appears. I have 3 of these on each post.

    It does not occur on all images, but most, that is, some images show and others dont. All images are png.

    Any ideas?

    Cheers

    May 27, 2013 at 7:18 pm #6233
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey,

    Can you please link to that page? Maybe the images are too big and take a lot to load?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    May 27, 2013 at 11:58 pm #6280
    Syndicator
    Member
    Post count: 21

    Hi, no I cant as it running on a local dev environment in MAMP.

    The images are all the same size 533 x 355 and less than 100kb!

    Anything to do with caching etc? I have cleared all caches and no changes.

    May 28, 2013 at 2:46 pm #6324
    Cosmin – SUPPORT
    Member
    Post count: 3851

    There could be many things wrong on a local server. Since there is no way for us to debug local servers, please upload to a live server and let us know if the issue persists.

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    May 29, 2013 at 3:24 am #6430
    Syndicator
    Member
    Post count: 21

    Understand, if it persists once migrated will come back and seek further help.

    Thanks.

    May 29, 2013 at 7:45 pm #6529
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Yep, please do and let us know 🙂

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

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