Images not loading safari – Page 2

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This topic has 29 replies, 3 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.

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Posted in: Atelier
November 2, 2016 at 12:15 pm #299984

TiiPii
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November 3, 2016 at 11:39 am #300186

TiiPii
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November 3, 2016 at 11:44 am #300187

David Martin – Support
Moderator

Post count: 20834

Hi,

It’s not the theme causing this issue. It’s a plugin or a WP setting adding the space.

The login details for this https://webcloud55.au.syrahost.com:2083/ are not working, please check.

November 3, 2016 at 11:51 am #300199

TiiPii
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November 3, 2016 at 12:41 pm #300231

David Martin – Support
Moderator

Post count: 20834

Hi,

If you enable the Twenty16 theme do you still experience this in Safari?

Thanks.

November 3, 2016 at 12:44 pm #300233

TiiPii
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November 3, 2016 at 12:48 pm #300239

David Martin – Support
Moderator

Post count: 20834

That indicates it’s not a theme issues causes this error.

Please contact your hosting provider and report this to them.

November 3, 2016 at 12:54 pm #300241

TiiPii
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November 3, 2016 at 1:03 pm #300244

David Martin – Support
Moderator

Post count: 20834

You need to report:

Using the Twenty16 default theme, WordPress is adding a blank space to all media files which is an invalid URL in Safari only, causing images to not load.

November 3, 2016 at 1:14 pm #300248

TiiPii
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November 3, 2016 at 1:18 pm #300250

David Martin – Support
Moderator

Post count: 20834

Well, if it’s a server issue your host would need to sort this.

It’s possible your site address within the database entry has the rogue space.

Can you ask him to outline what he is planning do for you, ie breakdown what he will bill you for?

Thanks.

November 4, 2016 at 12:31 pm #300452

TiiPii
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November 4, 2016 at 12:32 pm #300453

David Martin – Support
Moderator

Post count: 20834

Fantastic news, did they tell you what they fixed?

Glad to hear this,
David.

November 4, 2016 at 12:35 pm #300455

TiiPii
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November 4, 2016 at 12:37 pm #300458

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Glad it’s sorted finaly. Thanks David.

-Rui
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Posted in: Atelier