Image resolution of Team Member featured image

[Amber Needler]

Hi,

I have added two screenshots of how I want a Team Member to look and how it’s currently showing, I am working locally so cannot provide a URL.

As you can see, the image is so blurry, and the image is actually 933 × 1400. So is there a way to not make it blurry and also, is it possible to change it so that the image is longer and not a square, so like how I’ve designed it in Photoshop? 🙂

Thanks,

Amber

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[Kyle – SUPPORT]

Hi

Have you used the team member asset to create that?

– Kyle

[Amber Needler]

Hi,

Yeah and I’ve used it loads of times as well and never had an issue with it so not really sure why it’s doing that now?

Thanks,

Amber

[Kyle – SUPPORT]

Can you please take a screenshot of the pagebuilder in the backend so I can check how you have set it up

– Kyle

[Amber Needler]

Added them below 🙂

Thanks

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[Kyle – SUPPORT]

Try put the team asset in a 1/2 column

– Kyle

[Amber Needler]

Tried and it doesn’t work!

Thanks

Amber

[David Martin – Support]

Please install and activate the supplied child theme once complete, please supply us with your WP login details and your FTP details which you can ask your host to provide you with.

– David.

[Amber Needler]

Hi,

The child theme is already installed and active? I’ll get it up on a subdomain now and provide you with the details 🙂

Thanks,

Amber

[Kyle – SUPPORT]

Ok thanks

[Amber Needler]

This reply has been marked as private.

[David Martin – Support]

I was not able to override this via a child theme.

Rather I had to edit the Swift Framework plugin for you. I’ll describe what I did for your reference.

1) Open: /wp-content/plugins/swift-framework-v4/includes/page-builder/shortcodes/team.php.

2) Locate:

if ( $image ) {
	$items .= '<img itemprop="image" src="' . $image[0] . '" width="' . $image[1] . '" height="' . $image[2] . '" alt="' . $member_name . '" />';	
}

3) Replace with:

if ( $image ) {
    if ( is_front_page() ) {
    	$items .= '<img itemprop="image" src="' . $thumb_img_url . '" width="' . $image[1] . '" height="' . $image[2] . '" alt="' . $member_name . '" />';
    } else {
    	$items .= '<img itemprop="image" src="' . $image[0] . '" width="' . $image[1] . '" height="' . $image[2] . '" alt="' . $member_name . '" />';	
    }
}

[Amber Needler]

Hi,

Perfect! Thanks for your help 🙂

Amber

[Kyle – SUPPORT]

No problem!

[theagent]

Hi

Sorry for re-opening a topic, but i tried the above solution, and after i saved and re-uploaded the team.php file, my WordPress install went blank. I enabled debug, and it gave me the following warning:

Warning: require_once(/removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/team.ph.php): failed to open stream: No such file or directory in /removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 69

Fatal error: require_once(): Failed opening required ‘/removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/team.ph.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 69

I saw, that he was searching for team.ph.php

Than i renamed my edited file to team.my, and reauploaded the original to check if i messed up something. Warning came back, but even more strangely:

Warning: require_once(/removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/team.ph.php.php): failed to open stream: No such file or directory in /removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 69

Fatal error: require_once(): Failed opening required ‘/removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/team.ph.php.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /removed_dev_url/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 69

Yes: it added the extension again.

So what i did is i renamed teamp.php to team.ph.php.php and now it works, but this is not a solution 🙂

Can you help me with it?

TY