New Landing › How can we help? › Atelier › image display issue

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    Posted in: Atelier
  • December 15, 2016 at 6:29 am #306672
    NikkiSt
    Member
    Post count: 240

    Hi guys

    Please see attached. This image is set to full size but for some reason is cutting off, zooming and pixelating. See here http://nativeinteriors.com/christmas-wishlist/

    Thanks

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    December 15, 2016 at 11:08 am #306699
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The image has 1000px of width, it needs to be larger.

    -Rui

    December 16, 2016 at 5:16 am #306867
    NikkiSt
    Member
    Post count: 240

    Hi Rui

    What’s weird is, it was displaying normally until yesterday and I haven’t changed anything?

    December 16, 2016 at 11:18 am #306907
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Difficult to tell but if the width or the browser is bigger than 1000px and it’s usually bigger, than the image will lose quality because it will stretch. Try at least to be 1700px.

    -Rui

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