New Landing How can we help? Themeforest Theme Support Uplift iLightbox images are not responsive

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Uplift
  • #279129
    Taffy
    Member
    Post count: 261

    Dear Swiftideas Team,

    The images in the iLight box pop-up do not resize responsively to mobile screens (images 1 & 2 from homepage).

    You can resize them by clicking on the fit-to-screen rectangle icon (image 3), but this is confusing.

    We need the lightbox images to pop-up and fit the mobile screen immediately.

    Is there a way to have the lightbox images to resize responsively to fit all devices?

    Prompt help is greatly appreciated.

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    #279133
    Taffy
    Member
    Post count: 261

    I tried adding another lightbox plugin (Responsive Lightbox), but the iLightbox plugin (in Uplift) still overrides and you end up with two lightbox images. Feel free to activate and test this.

    Responsive Lightbox images resize responsively.

    If we cannot fix the iLightbox responsive issue, how can we turn it off?

    #279136
    Taffy
    Member
    Post count: 261
    This reply has been marked as private.
    #279169
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try in General Options-> Plugin options

    https://www.dropbox.com/s/dsvfg8x59mkrwz5/Screenshot%202016-07-05%2008.51.43.png?dl=0

    About the responsive image issue, I will forward it to the development team.

    -Rui

    #279212
    Taffy
    Member
    Post count: 261

    Hi Rui,
    Turning this off does stop the light box pop-up on the home page.
    Any other ideas?

    #279383
    Taffy
    Member
    Post count: 261

    Sorry Rui,

    Disabling the Lightbox does not stop the iLightbox thumbnail pop-up on the homepage:

    http://flintsydney.com

    We need to resolve the responsive Lightbox issue described above or disable the iLightbox plugin completely.

    This is quite urgent, as our client is wanting to go live ASAP.

    Any help would be greatly appreciated.

    Mark

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    #279595
    Taffy
    Member
    Post count: 261
    This reply has been marked as private.
    #280151
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    iLightbox is responsive as default and can be seen on the demo:

    – Can I disable your child theme and plugins to look into this further?

    Thanks,
    David.

    #280251
    Taffy
    Member
    Post count: 261
    This reply has been marked as private.
    #280256
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Taffy,

    I’m trying to edit the functions.js file in the theme using Solid Code Theme Editor – but I’m getting a security error upon saving. Any chance you can allow this editing for me?

    I think it may be down to the resolution of the image. I have a fix that should work though, but obviously would like to test it for you. Let me know.

    – Ed

    #280299
    Taffy
    Member
    Post count: 261
    This reply has been marked as private.
    #280306
    Taffy
    Member
    Post count: 261
    This reply has been marked as private.
    #280412
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Doesn’t seem to let me connect, just spins endlessly. Here is the js/min files: http://swiftideas.d.pr/1MvO/1pZruHAS

    Replace those and give it a try.

    – Ed

    #280463
    Taffy
    Member
    Post count: 261

    Thanks Ed.
    I’ll give it a go when I’m in the studio tomorrow.
    Again, thanks to you and the team.
    Taffy

    #280586
    Taffy
    Member
    Post count: 261

    Hi Ed,

    The responsive image issue is resolved, but the close and maximise buttons on the lightbox image do not work on smartphones, i.e. once the image is opened in lightbox mode, the cannot be closed.

    Hopefully this is an easy fix, as we are almost there.

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