New Landing How can we help? Themeforest Theme Support Neighborhood Icons gone after update

Viewing 7 posts - 1 through 7 (of 7 total)
  • #22041
    3antz
    Member
    Post count: 6

    Hi, I’ve recently upgraded the theme and i seem to have lost all my icons (eg. magnifier, social icons). Can I know how I can get them back?

    #22316
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, that should not have happened, so we’d like to check your website out so see what went wrong. CHeers

    #25560
    itzramphis
    Member
    Post count: 33

    Anyone with the issue?

    #25923
    3antz
    Member
    Post count: 6
    This reply has been marked as private.
    #25938
    Melanie – SUPPORT
    Member
    Post count: 11032

    I get the error

    Failed to load resource: the server responded with a status of 404 (Not Found) http://yourdomain.com.my/wp-content/themes/neighborhood/css/font/fontawesome-webfont.woff?v=3.2.1

    This means the files are not on your server.
    Have you got the fontawesome files inside your font folder as described in the path?

    #25940
    3antz
    Member
    Post count: 6

    yup, i can see a bunch of files in the directory when i ftp in. I’m on the child theme if that makes a difference.

    #26188
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you please try if it works once you activate the parent theme?
    Let us know 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

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