Icon box disappear – swiftideas

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This topic has 13 replies, 3 voices, and was last updated 7 years by David Martin – Support.

Viewing 14 posts - 1 through 14 (of 14 total)

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Posted in: Atelier
September 22, 2016 at 2:25 pm #292982

Dawink
Member

Post count: 96

Hello
I do not understand why, but at times my “icon box” disappear !!!

I must empty my cache to make them appear … If after I reboot my page, they disappear !!!

Thank you to see the screenshots.

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September 23, 2016 at 7:27 pm #293171

David Martin – Support
Moderator

Post count: 20834

What browser and OS is that you are using?

Are you referring to your cache plugin or browser cache?

– David.

September 24, 2016 at 9:35 am #293190

Dawink
Member

Post count: 96

I tried on all browsers …

I have no cache plugin …;)

September 26, 2016 at 12:03 pm #293316

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Its looking perfect to me so please check with another machine.
Thanks
Mohammad

September 26, 2016 at 12:31 pm #293333

Dawink
Member

Post count: 96

OK ;(

September 26, 2016 at 12:35 pm #293335

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Let me know your feedback.
Thanks
Mohammad

September 28, 2016 at 10:17 am #293620

Dawink
Member

Post count: 96

Still the same problem on multiple machines in different cities …

September 28, 2016 at 10:26 am #293636

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Its perfect to me as you can check the attachment.
Thanks
Mohammad

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September 28, 2016 at 10:32 am #293638

Dawink
Member

Post count: 96

Try to reduce the size of the screen … thank you to see the attachment.

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September 28, 2016 at 12:29 pm #293666

Dawink
Member

Post count: 96

Did you hear about my problem?

September 28, 2016 at 2:36 pm #293689

Dawink
Member

Post count: 96

Do you have any positive news to give me?
Thank you

September 28, 2016 at 2:37 pm #293691

Dawink
Member

Post count: 96

FYI, if I reduced my screen, the image appears and remains. By cons, if I refreshed again, it disappears and I have to repeat the procedure above to bring up the icons + text …

September 28, 2016 at 3:11 pm #293698

Dawink
Member

Post count: 96

I found the problem with Firefox no problems. With Chrome that does not work!

September 30, 2016 at 11:59 am #293916

David Martin – Support
Moderator

Post count: 20834

Again, please not as in other threads: Adding an extra reply to your topic, as per our support policy, will take it back in the queue and take us longer to reply to you. Please refrain for doing this. If you need to add extra info, then please edit your last reply.

– Can you test removing the animation from the icons in the page builder.
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Posted in: Atelier