I got IE9 Crash problem, I need your help!

[jyc109th]

Hello.

How are you? I’m David, and I’m fine.

hm.. I got IE9 Crash Problem.

Most of Korean still use IE9, IE8 version in Korea, so I pick out Neighborhood theme.

I’m not sure whether this is theme problem or not, but I’m getting crash problem.

I tested my website by using a IETester Program, and real IE9 browers.
Also, I deactivated all plugins.

The results of those tests were exactly same..
I think I need your help 🙂

Woocommerce Version: 2.3.7
– YITH wishlist version: 2.0.5
– Neighborhood theme version: 2.16

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[jyc109th]

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[Rui Guerreiro – SUPPORT]

Hi,

I got something different in IE9.
https://www.dropbox.com/s/05s859oiatf816s/ie9_site.png?dl=0
You already tried to clear the cache?

-Rui

[jyc109th]

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[jyc109th]

Hello, Rui

Now I tested one more. I cleared my cache file.

And then,
First, I deleted all of data on the server.
Second, I reinstalled wordpress, and then I installed 2.16 neighborhood theme.

However, it was still crashed on IE9..

I attached my screenshot (chrome, IE9.. both of them, just same computer..) 🙂

Thank you.

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[Kyle – SUPPORT]

Hi

Pretty sure we don’t support IE9 anymore, it’s an old version so your bound to experience issues

– Kyle

[jyc109th]

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[Swift Ideas – Ed]

Hi @jyc109th

Can you please test our demo site and see if you get the same issues in the browsers?

– Ed

[jyc109th]

Hello, Ed

How are you? I’m fine 🙂

Thank you for your reply, and I tested your demo site in IE9 (without evanto market frame and with frame, both of them)

Here is the summary
1. With frame, there was no crash on the demo sites
2. Without frame, there was crash on the demo sites

I attached screenshot files for you, and please check this issue..

Thank you Ed, and I really hope to use your theme in IE8 and IE9 too for our customers in Korea.

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[Swift Ideas – Ed]

Hi there,

It seems to be getting stuck downloading the google font – can you test with all web fonts selected in Theme Options > Font Options?

– Ed

[jyc109th]

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[Mohammad – SUPPORT]

Hi,
The developer of theme will assist you shortly.
Thanks
Mohammad

[jyc109th]

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[Mohammad – SUPPORT]

Hi,
Please wait for him reply.
Thanks
Mohammad

[Swift Ideas – Ed]

@jyc109th – please select “Standard” font for each option, not Google, and test.

– Ed