New Landing › How can we help? › Themeforest Theme Support › Uplift › I can't upload custom fonts

Viewing 7 posts - 1 through 7 (of 7 total)
  • Back to forum
    Posted in: Uplift
  • April 26, 2017 at 4:54 pm #322461
    Carlos
    Member
    Post count: 52

    Hi,

    I can’t upload custom fonts, I have tried several things… but not works.

    If I upload a .woff this is the message “Error: Code 503. Font conversation service failed, or is offline. The only file(s) imported were those uploaded. Please refresh the page to continue (making note of any errors before doing so, please).”

    I have cleaned the cache… I have uploaded .ttf, a .zip with the fonts (in .woff and .ttf) but not works…

    April 27, 2017 at 2:09 pm #322571
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try it again since it can be something temporary?
    Thanks

    -Rui

    April 27, 2017 at 4:05 pm #322598
    Carlos
    Member
    Post count: 52
    This reply has been marked as private.
    April 28, 2017 at 11:22 am #322682
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure if there is a way to cache the fonts so they can display instantly.
    Will have to forward it our head developer to see if there is anything that can be done.

    -Rui

    April 28, 2017 at 6:55 pm #322798
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Carlos

    I’d suggest trying WP Super Cache – this should assist with caching the font so that it doesn’t have to load with each page load.

    – Ed

    May 2, 2017 at 8:29 am #322967
    Carlos
    Member
    Post count: 52

    ok! thanks!

    May 2, 2017 at 11:55 am #323002
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Happy to help.

    – Ed

  • Back to forum
    Posted in: Uplift
Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.