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Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Dante
  • September 8, 2014 at 8:41 am #107914
    francesco
    Member
    Post count: 67

    hi, I have problems with the new updates regarding the theme dante.

    My site currently uses version 2.61 of the theme, everything works. http://awesomescreenshot.com/0d93g2544c

    If I try to update the theme to version 2.62, the site is no longer working, the links do not open, the home does not work well. http://awesomescreenshot.com/01b3g1lr63

    I have done several times the update, but now I have to restore the site with an old backup, because it does not work.

    September 8, 2014 at 2:30 pm #108080
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We are already in version 2.65. Can you use that one?
    Cache plugins can also cause similar behaviors, if you have them please purge the caches.

    -Rui

    September 8, 2014 at 2:54 pm #108098
    francesco
    Member
    Post count: 67

    I can give my wordpress login credentials, to be helped?

    September 8, 2014 at 3:02 pm #108106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, you can but first is better to upgrade to last version and then we can check it for you if the issue remains. Send us the credentials through private reply.

    -Rui

    September 9, 2014 at 7:12 am #108328
    francesco
    Member
    Post count: 67
    This reply has been marked as private.
    September 9, 2014 at 10:06 am #108435
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You didn’t post your link?

    – Kyle

    September 9, 2014 at 10:10 am #108445
    francesco
    Member
    Post count: 67
    This reply has been marked as private.
    September 9, 2014 at 10:15 am #108450
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    September 9, 2014 at 10:54 am #108521
    francesco
    Member
    Post count: 67

    I uploaded the files via ftp, but nothing has changed

    September 9, 2014 at 12:55 pm #108614
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have deleted cache to resolve this issue. Now everything looks perfect with latest version of theme.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 9, 2014 at 1:48 pm #108643
    francesco
    Member
    Post count: 67

    Hello Mohammad, to me it is not working:
    the link-down menu do not work,
    in the footer there is a blank space

    September 9, 2014 at 1:51 pm #108645
    francesco
    Member
    Post count: 67

    In the first post I have included two links that show the differences in home

    September 9, 2014 at 1:57 pm #108649
    francesco
    Member
    Post count: 67

    I also have another problem, to improve the speed and performance of my site I have changed the parameters of the size of the images. Now this parameter with the theme update has been reset, I unfortunately do not remember which one it is, you suggested it? I was talking to an old discussion but I do not find my old post on this blog.

    thanks

    September 9, 2014 at 2:08 pm #108660
    francesco
    Member
    Post count: 67

    now I had to do a restore of the theme to 2.61, because I need that the site works

    September 10, 2014 at 3:52 am #108898
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok.
    Thanks 🙂
    With Best Regards
    Mohammad

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