HTTP error when uploading images

[comlor]

Hi I just updated my site theme last night and tried to add photos to my gallery “AdBills Design Portfolio”. When I go to upload I get an HTTP error message in red and it won’t allow me to upload files. I tried to upload one file from the media uploader and got the same error so it won’t allow me to upload any images in WordPress. I went through and disabled the plugins 1 by 1 to see if one of them was the issue and that did not resolve it. The only thing I changed was updating the theme so this is the first I’ve had this issue. Could you login and see what is happening and let me know what I need to do to resolve the issue? I went through some online help tutorial on WordPress and changed the wp-uploads folder permission to 777 and that didn’t work either. Let me know what you find out and thanks for your help. Also, the site is not published I have it in maintenance mode so you won’t see site until you login.

Chris Omlor

[Kyle – SUPPORT]

Can you switch to Twenty Fourteen and see if the issue remains?

– Kyle

[comlor]

Hi Kyle, it must have been an issue with my server. I contacted the host and they fixed that yesterday so all is well. Must not be a theme issue but if anyone else has that happen it did something as soon as I updated the theme so they should contact their host and have them look into it.

Thanks,

Chris

[Mohammad – SUPPORT]

Hi,
I am glad that your issue resolved.
Thanks
Mohammad

[pimientofrito]

HTTP error also comes when you try to upload a big file. Try to work with lowres pictures 🙂

[Rui Guerreiro – SUPPORT]

Thanks for the input.
-Rui

[johnsq1]

I’m also getting the same issue when uploading images (photos) its really selective i have been able to upload images as big as 5mb but sometimes even one that is 3.5mb will not upload.

i talked to godaddy and they assured me it was a wordpress theme issue.

can anyone help?

[Mohammad – SUPPORT]

Hi,
Please activate wordpress default theme and try to upload images to check theme sppecific issue.
Thanks
Mohammad

[taschaper]

I have the same problem uploading images over about 20kb. I have updated the theme, Worpdress and all the plugins. I have tried uploading images with the plug-ins deactivated but this did not work. However if I deactivate the Cardinal theme and use the default 2014 theme image uploads are successful. Also Godaddy has assured me that it is a problem with the site and not the server.

Please let me know your thoughts. Thank you.

[Mohammad – SUPPORT]

Hi,

@taschaper – What is your server error log? Please attach here. Its problem with memory so upgrade the wordpress PHP memory. Your host can increase the PHP memory easily.
Thanks
Mohammad

[taschaper]

Thanks. If it’s a memory problem why doesn’t it affect the default 2014 theme?

======

[taschaper]

The previous attachments didn’t work.

Attachments:

You must be logged in to view attached files.

[Mohammad – SUPPORT]

Hi,
@taschaper- Please contact to hosting provider with this error log. They will solve it easily because its server related issue.
Thanks
Mohammad

[taschaper]

My hosting providers only solution was to disable the htacess file. This only works temporarily but once a new file is uploaded I am again no longer to upload images. Do you have any tangible suggestions I can bring to my hosting provider? Thanks!

[David Martin – Support]

@taschaper – can you add a WP login so we can check this? Please start a new thread so you can do so privately.

– David.