New Landing › How can we help? › Themeforest Theme Support › Neighborhood › How to properly install an update to this theme?

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    Posted in: Neighborhood
  • July 13, 2013 at 9:49 pm #11436
    dasilliest
    Member
    Post count: 11

    I see on Themeforest that you have an update to the Neighborhood theme. What’s the proper way to apply this update?

    Thank you for your time.

    July 15, 2013 at 12:21 pm #11536
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    What you want to do is go to your WordPress dashboard and update there. You can also do it through Appearance > Themes.

    This will do it all automatically for you.

    – Ed

    July 16, 2013 at 1:10 am #11658
    dasilliest
    Member
    Post count: 11

    I guess I’m still a bit confused.

    When I got to my WordPress dashboard, I’m using a child theme from Neighborhood. I look at the details for the parent theme Neighborhood and it still says 1.0 and didn’t say there was an update for it.

    July 16, 2013 at 10:13 am #11699
    gmnikolis
    Member
    Post count: 17

    I have the sme problem. When i go to dashboard->appearance–>themes

    There are only these options: Customize OPTIONS: Widgets Menus Install Plugins

    There is nowhere the option : Update

    What should i do?

    July 16, 2013 at 10:34 am #11700
    gmnikolis
    Member
    Post count: 17

    I also tried to upload the theme update to add a new theme and i got this:
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /hermes/bosweb25b/b806/ipg.nickrhodes/rhodes-apartments.biz/wp-content/themes/neighborhood/

    Theme install failed.

    July 16, 2013 at 12:25 pm #11704
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Make sure that you have the parent theme enabled when updating. That might be your issue. The update should also show under Dashboard > Updates.

    – Ed

    July 16, 2013 at 8:52 pm #11817
    gmnikolis
    Member
    Post count: 17

    I have the parent theme enabled….but there is nowhere Dashboard>Updates

    July 17, 2013 at 8:51 pm #11946
    dasilliest
    Member
    Post count: 11

    I’m experiencing the same…

    July 17, 2013 at 9:49 pm #11949
    right-sites
    Member
    Post count: 1

    Me too. It’s not showing that there’s an update. So I downloaded the latest file in my envato account and did a brand new install to a different domain and I’m still not showing the updated theme. No parallax, etc. Help?

    July 18, 2013 at 2:07 am #11957
    julianprice
    Member
    Post count: 16

    Same issue here with the flex form theme with child theme

    July 19, 2013 at 4:31 pm #12154
    dasilliest
    Member
    Post count: 11

    Not sure what changed in the back end, but I went back and activated the parent theme again and saw an update this time.

    Thank you.

    July 21, 2013 at 10:48 pm #12335
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you’ve got it showing now.

    If you’re still not seeing it, then v1.1 is downloadable via ThemeForest.

    – Ed

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