New Landing How can we help? Themeforest Theme Support Dante How to properly clear the theme cache?

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #271009
    Joanna
    Member
    Post count: 185

    Hello,

    I would like to kindly ask you for help. I have one item in portfolio that keeps displaying the old thumbnail even though that old image is even already deleted.

    I have also removed from Blog page the option to display header and it still displays it. I have also tried different browsers and it still shows it…

    I can only guess that I should clear cache.

    I already cleared browser cache but I was wondering if there is any way to globnal;ly clear theme cache?

    Thank you,
    Joanna

    #271012
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Beside the browser cache but there also some plugins that cache content.

    Try in a different browser or in incognito mode in Chrome to confirm that you are seeing the new thumbnail.

    -Rui

    #271145
    Joanna
    Member
    Post count: 185

    Hi Rui,

    I have tried this options as well. Thumbnail worked only after I renamed the picture.

    How about my Blog posts page? I have disabled the option to show the sidebar and the page title and it still shows both.

    Maybe it is not an issue of cache?

    Thank you,

    Joanna

    #271162
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Maybe your hosting has installed some cache mechanism by default.
    Can you ask them if they have any cache mechanism installed in your site?

    -Rui

    #271174
    Joanna
    Member
    Post count: 185

    Unfortunately, It doesn’t look like this is the issue. Is there any other way to remove page title from the blog?
    Or on the page itself, that would be the only place where you can change this option?

    Thank you!

    #271263
    Joanna
    Member
    Post count: 185

    Hi there, I managed to resolve the case, here was the issue:

    “Do you have the posts page set in Settings > Reading? If so, then this will use the archive layout, rather than the page you have setup. All you need to do is remove this selection.”

    Thank you,

    Joanna

    #271304
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That is a bit different from cache. glad it’s sorted.

    -Rui

    #275901
    Joanna
    Member
    Post count: 185

    Hi, just changing status to resolved.

    Thanks, Jo

    #275915
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 9 posts - 1 through 9 (of 9 total)

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