New Landing How can we help? Themeforest Theme Support Dante How can I change my website thumbnail?

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #291884
    Joanna
    Member
    Post count: 185

    Hello,

    I would like to kindly ask you for help. How can I change the thumbnail of my website? SO that when I share the link to my website it shows it. I have set the featured image but whenever I share my link for example to Facebook it takes the first website image (screenshot attached).

    How could I change it?

    Thank you for your time,

    Joanna

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    #291887
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    #291972
    Joanna
    Member
    Post count: 185

    Hi Kyle,

    I have tried but Facebook still posting with the same image. The featured image is not showing when sharing the link (I cleared cache).
    Any other ideas?

    Thank you,

    Joanna

    #292021
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What image us showing instead?

    – Kyle

    #292060
    Joanna
    Member
    Post count: 185

    It is still showing the old image, even though I am not even using it anymore on the homepage…Attached screenshot.
    I have cleared cache.

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    #292068
    Joanna
    Member
    Post count: 185

    I also deactivated the plugin you suggested as it didn’t help and I was getting a new error. Attached screenshot.

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    #292157
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Facebook has some requirements about the image sizes, what is the size of that new image?
    Try to use the yoast field.

    https://www.dropbox.com/s/3tlj9qpevkbban3/Screenshot%202016-09-16%2015.38.05.png?dl=0

    -Rui

    #292357
    Joanna
    Member
    Post count: 185

    Hi there,

    Adding the image to Yoast, worked perfectly! Thank you for your help!

    Joanna

    #292360
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great! Thanks Rui

    – Kyle

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