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    Posted in: Clique
  • June 14, 2015 at 5:06 am #184298
    Kraver
    Member
    Post count: 82

    I can not get the homepage portfolio to load up. I just get a spinning wheel. My images are smaller than yours. I do not know what is wrong.

    June 14, 2015 at 6:21 am #184301
    Kraver
    Member
    Post count: 82

    I removed the portfolio I had created. This would bring the website back to the original demo. It still is not displaying.

    June 14, 2015 at 8:12 pm #184344
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is the problematic portfolio item?
    Did you tried with bigger images?

    -Rui

    June 14, 2015 at 9:03 pm #184347
    Kraver
    Member
    Post count: 82

    I removed everything I added to your demo. There are no images added. The demo should be working, but it isn’t.

    June 14, 2015 at 9:30 pm #184348
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s working fine to me. What error do you get?
    Try to clear the browser cache or try in a different browser.

    -Rui

    June 15, 2015 at 1:42 am #184367
    Kraver
    Member
    Post count: 82

    I have tried in Safari and in Chrome and I cleared my cache. I am sending you an image of the only thing that shows up. It never loads the page. I have removed all of my portfolio items and images. It should be just the demo there, but I can’t even use this theme now. I do not know how it could be displaying for you properly and I just get the spinning wheel. Is there anything that can be done? Can you reload the demo for me or something?

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    June 15, 2015 at 4:24 am #184373
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems fine to me as tested with firefox and Chrome. You need to check with another machine device. Screenshot attached.
    Thanks
    Mohammad

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    June 15, 2015 at 4:31 pm #184682
    Kraver
    Member
    Post count: 82

    Ok, I tried on a different computer and with chrome. I also called my web host and they told me they could not get it to load, either. If I go to http://www.kellyannraverdesign.com/wp I get a message that the site is under construction. But, if I go to kellyannraverdesign.com/wp/wp-admin, and go to visit site, all we get is a spinning wheel. This is not just on my computer.

    June 15, 2015 at 5:13 pm #184693
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try in Chrome in Incognito mode pressing Ctrl + Shift + N
    https://www.dropbox.com/s/xdf2fb35xt3fgky/site_screenshot.png?dl=0

    -Rui

    June 15, 2015 at 5:17 pm #184694
    Kraver
    Member
    Post count: 82

    I can’t get it in Chrome, but I got it to work in Firefox. Shouldn’t it work in all browsers? I was using Safari just fine and then it stopped.

    June 15, 2015 at 5:35 pm #184699
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, but since it’s working in Firefox it’s one more evidence that somehow there is still cache in Chrome.

    Beware if in your Chrome settings you are using any proxy that can also have cache.

    -Rui

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