New Landing › How can we help? › Atelier › Hero images keep detaching from their pages

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Atelier
  • October 31, 2016 at 5:42 pm #299647
    aimeandalex
    Member
    Post count: 73

    Since the last update, the hero images on my Pages and Portfolio posts keep detaching, and I have to edit the post to add them back in. It’s really inconsistent but has happened at least 8 times.

    The images are still in the media gallery so I’m not sure what’s happening.

    November 1, 2016 at 4:21 pm #299851
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Are there any steps to replicate this, simply edit a page, re-save and that causes the error?

    What page URL is this for, as an example.

    Thanks.

    November 2, 2016 at 4:45 pm #300050
    aimeandalex
    Member
    Post count: 73

    Hey David, I think the issue was with my hosting – a couple other weird things were happening which was their side.

    November 3, 2016 at 5:07 pm #300346
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, glad you isolated the issue.

    Thanks.

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    Posted in: Atelier
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