New Landing How can we help? Themeforest Theme Support Dante HELP! WordPress / Plugin Update Issues

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #222752
    ckgerard
    Member
    Post count: 145

    Hi

    I just updated to WordPress 4.3.1 along with about 9 plugin updates. This has caused a few issues with the appearance of the site.

    For example on the homepage http://www.daffysgin.com/?page_id=6

    • The testimonials section isn’t desplaying properly.

    • Blurred shadow is appearing around the tasting notes section.

    The Cocktails Section http://www.daffysgin.com/?portfolio=straight-over-ice

    • The wrong image (the thumbnail) is showing and its not fullscreen as it should be.

    Daffy’s Gin / Stockists


    • The text is off the top of the page.

    Any ideas what’s gone wrong?

    Thanks so much in advance.

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    #222757
    David Martin – Support
    Moderator
    Post count: 20834

    Hi

    We are aware of the plugin issue and will have an update out ASAP today. Looks like the auto updater is not functioning correctly.

    Best,
    David.

    #222761
    ckgerard
    Member
    Post count: 145

    Thanks David.

    #222762
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    As an alternative while the Auto Updater issue isn’t fixed you can delete the current Swift Framework plugin and install again the previous 1.63 version

    https://www.dropbox.com/s/1qqvh8vkzkn8qaw/swift-framework%20%281%29.zip?dl=0

    -Rui

    #222770
    ckgerard
    Member
    Post count: 145

    Hi Rui

    That’s weird – I dont seem to have any version of the Swift Framework installed. Should I try installing your version anyway?

    Best

    C

    #222773
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Well the auto updater installed different files that don’t belong to the Swift Framework.
    You should delete this plugin called Theme Check that is inside the Swift Framework plugin directory.

    https://www.dropbox.com/s/jk11y16yn2vd3ao/Screenshot%202015-10-23%2010.27.12.png?dl=0

    After that install the Swift Framework file that I sent.

    Let me know the result.

    -Rui

    #222775
    ckgerard
    Member
    Post count: 145

    Hi Rui,

    I dont have Theme Check installed either.

    Are you able to log in to my account and see?

    Best,

    C

    #222780
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize you are using Dante where it doesn’t exist any plugin for the Swift Framework.
    Will check your issues.

    -Rui

    #222860
    ckgerard
    Member
    Post count: 145

    Thanks Rui – So will the update David mentioned in his first reply not resolve my issues?

    #222889
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No, that was for the themes that use the SwiftFramework plugin.

    Regarding your issues.

    1) testimonials position and shadow

    Add the code below to center the testimonial in the green background

    .asset-bg .spb_testimonial_slider_widget {
        padding-top: 15px;
     }
    
    .spb_parallax_asset {
         box-shadow: none!important;
    }
    

    Can you disable your custom css temporarily and check if the other issues are ok?

    -Rui

    #222902
    ckgerard
    Member
    Post count: 145

    Hi Rui,

    The home page is looking better but the the testimonial section doesnt resize to fit the quote that is over two lines.

    Taking out the custom CSS didn’t fix anything.

    Also still issues with the About Page – there are massive spaces between the botanical illustraions: http://www.daffysgin.com/?page_id=52

    Also some (but not all) of the cocktail images are behaving strangly: http://www.daffysgin.com/?portfolio=daffys-martini

    Stockist page still has text going off the top: http://www.daffysgin.com/?page_id=95

    Would reverting to an earlier version of Dante help?

    Thanks for helping with this.

    C

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    #223050
    ckgerard
    Member
    Post count: 145

    Hi

    I’ve gone in and manually adjusted / fixed all the layout issues.

    But on my iPhone I’m getting white lines down the side instead of full width media.

    I see other people are having this issue too but no fix has been suggested.

    Please advise.

    Best,

    C

    #223293
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    “But on my iPhone I’m getting white lines down the side instead of full width media.” – What page URL is that for?

    – David.

    #224826
    ckgerard
    Member
    Post count: 145

    Hi David,

    Sorry – I replied to the email via my phone a few days a go but it doesn’t seem to have been added to this thread.

    Anyway the white lines are appearing on the Home and Stockists pages. It’s on an iPhone 6 Plus should that make any difference. See attached.

    Best,

    C

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    #224885
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add the code below to your custom css.

    @media only screen and (max-width: 767px){
    .fw-row > .container {
        padding-left: 0px!important;
        padding-right: 0px!important;
    }
    }

    -Rui

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