New Landing › How can we help? › Themeforest Theme Support › Joyn › HELP! JOYN 1.33 UPDATE

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    Posted in: Joyn
  • February 11, 2015 at 3:11 pm #149104
    kirareeves
    Member
    Post count: 18

    hello. I just clicked on update to Joyn 1.33 and when I did it knocked me out of my site. I cannot get in through wp-admin or even go to url to see site! It is showing this:
    Briefly unavailable for scheduled maintenance. Check back in a minute
    Is this normal? What is going on?

    February 11, 2015 at 3:20 pm #149110
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That seems to be a message from the hosting.

    Just in case provide us ftp access and admin access to WordPress, there is the only way to get in when things are messed up.

    -Rui

    February 11, 2015 at 3:24 pm #149113
    kirareeves
    Member
    Post count: 18

    ok. now it is back up. it is now saying unable to complete update in wp-admin dashboard?

    February 11, 2015 at 3:33 pm #149114
    kirareeves
    Member
    Post count: 18
    This reply has been marked as private.
    February 11, 2015 at 3:42 pm #149117
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I can’t even login because of that. Disable the sucuri plugin and try to update again.
    If necessary I can provide the the theme version in a zip file.

    -Rui

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    Posted in: Joyn
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