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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Help! Child Theme Broken with Update
- This topic has 19 replies, 5 voices, and was last updated 8 years by Mohammad – SUPPORT.
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Posted in: Neighborhood
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December 9, 2015 at 4:36 pm #234266
Just updated to latest theme and now I have this for my child theme, though Neighborhood is very much working.
“Broken Themes
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
Name Description
Neighborhood Child The parent theme is missing. Please install the “neighborhood” parent theme”December 9, 2015 at 5:05 pm #234270Can you add a WP login so I can take a look?
Thanks.
December 9, 2015 at 5:20 pm #234276What a mess that was. I had to restore from a backup, then lost all my widgets.
Please check the folder name of your update, it appears that was spelled incorrectly: neigborhood (without an “h”)
December 9, 2015 at 5:27 pm #234280Thanks for reporting, we noted that and fixed it.
December 9, 2015 at 11:25 pm #234379Gee, thanks for finding this, @flobaby! I’ve been going crazy trying to figure out why my site completely disappeared upon update.
Nearly every Neighborhood theme update brings – shall we say – adventures. (Last update my “product quick view” quit working. Feels like there’s always something.)
December 9, 2015 at 11:34 pm #234380Glad to help! I was kicking myself this morning for not waiting, as is my usual policy, for a new update to settle in before installing. Twas a swift reminder to wait it out in future (pun intended, hee)
No offense to you Swift Idea folks, btw, I love my theme like crazy. 🙂
December 9, 2015 at 11:37 pm #234381Yes, I love the theme, too, and the support staff is super nice. But I have had my share of wierd things happen. So many things, in fact, that I finally created 2 test sites for the purpose of updating Neighborhood (and Woocommerce – haha) before doing it on my live site. That has saved some heartache. LOL.
And you are right. Waiting can be a very smart thing to do!
December 10, 2015 at 3:23 am #234398where do you find this folder?
December 10, 2015 at 3:26 am #234399It’s in wp-content/themes
December 10, 2015 at 3:30 am #234400Mine says neighborhood which is correct, right? Why isn’t it working?
December 10, 2015 at 3:37 am #234401Neighborhood is spelled neigHborhood, see that first “H”? It’s missing on the folder name, it says neigborhood. Put an H after the g.
December 10, 2015 at 3:38 am #234402…lowercase H, of course “h”.
December 10, 2015 at 3:54 am #234403Mine *does* have the ‘h’. I updated through the theme screen in the dashboard. The folder has the h when I look at the file structure in FTP.
December 10, 2015 at 3:58 am #234404Ah, you must have updated after they fixed it then. In that case, I’ve no idea what’s going on with yours. What are you seeing error-wise? (I’m not customer support but maybe I can help)
December 10, 2015 at 4:30 am #234405No error, but when I view the site it doesn’t see any of my markup – just a default-looking page like when you first install WordPress.
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Posted in: Neighborhood
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