Help! Child Theme Broken with Update

[flobaby]

Just updated to latest theme and now I have this for my child theme, though Neighborhood is very much working.

“Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.
Name Description
Neighborhood Child The parent theme is missing. Please install the “neighborhood” parent theme”

[David Martin – Support]

Can you add a WP login so I can take a look?

Thanks.

[flobaby]

What a mess that was. I had to restore from a backup, then lost all my widgets.

Please check the folder name of your update, it appears that was spelled incorrectly: neigborhood (without an “h”)

[David Martin – Support]

Thanks for reporting, we noted that and fixed it.

[creatorofstuff]

Gee, thanks for finding this, @flobaby! I’ve been going crazy trying to figure out why my site completely disappeared upon update.

Nearly every Neighborhood theme update brings – shall we say – adventures. (Last update my “product quick view” quit working. Feels like there’s always something.)

[flobaby]

Glad to help! I was kicking myself this morning for not waiting, as is my usual policy, for a new update to settle in before installing. Twas a swift reminder to wait it out in future (pun intended, hee)

No offense to you Swift Idea folks, btw, I love my theme like crazy. 🙂

[creatorofstuff]

Yes, I love the theme, too, and the support staff is super nice. But I have had my share of wierd things happen. So many things, in fact, that I finally created 2 test sites for the purpose of updating Neighborhood (and Woocommerce – haha) before doing it on my live site. That has saved some heartache. LOL.

And you are right. Waiting can be a very smart thing to do!

[jackson25]

where do you find this folder?

[flobaby]

It’s in wp-content/themes

[jackson25]

Mine says neighborhood which is correct, right? Why isn’t it working?

[flobaby]

Neighborhood is spelled neigHborhood, see that first “H”? It’s missing on the folder name, it says neigborhood. Put an H after the g.

[flobaby]

…lowercase H, of course “h”.

[jackson25]

Mine *does* have the ‘h’. I updated through the theme screen in the dashboard. The folder has the h when I look at the file structure in FTP.

[flobaby]

Ah, you must have updated after they fixed it then. In that case, I’ve no idea what’s going on with yours. What are you seeing error-wise? (I’m not customer support but maybe I can help)

[jackson25]

No error, but when I view the site it doesn’t see any of my markup – just a default-looking page like when you first install WordPress.