New Landing How can we help? Cardinal Header scrolling bug

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Cardinal
  • #156088
    bongobong
    Member
    Post count: 184

    HI there,
    Using the latest version I run across a bug;

    http://cl.ly/0x2s350T1625/Bug2.mov

    #156163
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked the website many times and not getting any issue. Please check after clear the cache of browser with [CTRL+F5] key.
    Thanks
    Mohammad

    #156190
    bongobong
    Member
    Post count: 184

    Keep trying. It happens for me on multiple computers and when I’ve cleared cache.

    Scroll up and down.

    #156205
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will check at different device.
    Thanks
    Mohammad

    #156805
    bongobong
    Member
    Post count: 184

    Any movement on this? It’s a fairly serious bug; as in very very visible; tried on multiple computers, browsers with cleared cache etc.

    #156839
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Couldn’t replicate this the header is always fixed. I scrolled up and down in Chome and firefox.
    What movements do you made?

    -Rui

    #156840
    bongobong
    Member
    Post count: 184

    Up and down. If you can’t do it, try resizing the browser then doing it up and down.
    Are you trying the same page as me?

    You can see in the video the movements I made.

    #156842
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was on the homepage but also tried the page in your video and couldn’t replicate it.
    Will forward to my colleague to see if he can replicate.

    -Rui

    #158375
    bongobong
    Member
    Post count: 184

    I’ve been able to replicate it on multiple computers; please do try. You have to scroll up and down, up and down, resize the window perhaps and eventually it will do it. Please let me know what is going wrong.

    #158484
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t replicate this issue either, what browser are you using?

    – Kyle

    #158809
    bongobong
    Member
    Post count: 184

    All of them. Though mainly chrome. I’ll try and make a video of it again. Did you watch the one I sent you?

    #158908
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes I did, however I can not replicate the issue

    – Kyle

    #159145
    bongobong
    Member
    Post count: 184

    Here we are; here’s a video of a new computer, new install of chrome doing it.
    You have to go to the page specified (though it happens on other pages to0

    #159146
    bongobong
    Member
    Post count: 184

    #159147
    bongobong
    Member
    Post count: 184

    Weird, it’s not showing the link.
    https://www.youtube.com/watch?v=sreaNoLbdFc

Viewing 15 posts - 1 through 15 (of 19 total)

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