Gravity Forms Not Sending Via AJAX

[alexwright]

Hi-

Setting a Gravity Form to send via AJAX doesn’t retain this setting and the form isn’t sent via AJAX. Any suggestions?

Thanks,

-Alex

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[alexwright]

I have updated the theme to 1.3.2 (which is oddly showing that an update exists to 1.3.14) and the issue persists.

I’ve also updated Gravity Forms to it’s most recent version.

Thanks.

-Alex

[alexwright]

Here’s the shortcode – AJAX is set to true (even though it shows as off in the Swift Page Builder:

[spb_gravityforms grav_form=”4″ show_title=”false” show_desc=”false” ajax=”true” width=”1/1″ el_position=”first last”] [/spb_row]

I got in touch with Gravity Forms and this is what they said :

“AJAX doesn’t appear to be enabled as the required scripts and iframe are not present in the page source code.”

Thanks,

-Alex

[Rui Guerreiro – SUPPORT]

Hi,

Definetly something is wrong, when you enable the AJAX it doesn’t save that option and even putting it directly in the shortcode isn’t working.

Can you try the original shortcode inside a Text Block from the Page Builder?

[gravityform id="4" title="false" description="false" ajax="true"]

-Rui

[alexwright]

Thanks for looking into this.

I duplicated the form on that page and used the standard gravity form shortcode that you suggested. I’m not sure if it’s properly sending via AJAX. If you need to delete the original form (the one above the duplicated / edited form) feel free to edit the page or ask me to. You should have login credentials.

Thanks!

-Alex

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[alexwright]

Hi-

I moved this all to the staging server. We need to be working there as the live site is live and a lot of people are getting the replies you’re sending through on that form 🙂

Sorry, I thought I had mentioned this.

Here’s the URL of the page on the staging server :

http://smartchargeam.staging.wpengine.com/nissan-leaf-group-buy/

Please don’t use the live website 🙂

Take a look at that page and see the test form using just the Gravity Forms shortcode alone.

I’ll work on disabling all plugins except Gravity forms and SwiftFramework.

Thanks,

-Alex

[alexwright]

All plugins except Gravity forms and SwiftFramework have been de-activated on the staging server :

http://smartchargeam.staging.wpengine.com/nissan-leaf-group-buy/

Your login credentials will work the same on the “normal / expected” WP admin URL.

THANKS!

-Alex

[Rui Guerreiro – SUPPORT]

Apologize for that. Will check the staging one.
thanks

-Rui

[alexwright]

Hey I know I’m not supposed to reply to old tickets as it buries the ticket further back in the queue. But it seems this ticket has been buried as it stands.

Do you know of any resolution to the issue of Gravity Forms not being sent via AJAX?

THANKS!

-Alex

[Rui Guerreiro – SUPPORT]

No problem. Will have a look.

-Rui