New Landing › How can we help? › Cardinal › Gallery: not showing up

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    Posted in: Cardinal
  • February 15, 2015 at 5:53 pm #150261
    Ian
    Member
    Post count: 121

    I have created a gallery and it is working fine: http://sandboxes.iansterne.ca/sandbox23/?galleries=krav-maga-ottawa

    However when I use the “Gallery” content element nothing shows up except the widget title.

    February 16, 2015 at 8:02 am #150373
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide me with a link and login so I can check your settings

    – Kyle

    February 16, 2015 at 3:01 pm #150560
    Ian
    Member
    Post count: 121
    This reply has been marked as private.
    February 17, 2015 at 9:48 am #150796
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins to see if that fixes the issue?

    – Kyle

    February 17, 2015 at 2:18 pm #150904
    Ian
    Member
    Post count: 121

    Kyle,

    Deactivated all plugins and also deleted my custom CSS, just in case, and still nothing.

    February 17, 2015 at 2:32 pm #150912
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you open the wp-config file and set WP Debug to TRUE so I can see if any errors show up

    – Kyle

    February 17, 2015 at 2:35 pm #150917
    Ian
    Member
    Post count: 121

    done

    February 17, 2015 at 2:41 pm #150922
    Ian
    Member
    Post count: 121

    Kyle just another observation in the directory. On the directory page http://sandboxes.iansterne.ca/sandbox23/schools/ in the pins there is a empty div showing up with the class of excerpt and then the excerpt text is showing up underneath that in the button. Not sure this is formatted as expected.

    <div class="pinmarker-container"><h3>Krav Maga Ottawa</h3><div class="excerpt">...</div><a class="pin-button" href="http://sandboxes.iansterne.ca/sandbox23/?directory=krav-maga-ottawa" target="_blank">Find Out More</a></div>

    February 17, 2015 at 2:42 pm #150923
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Nothing showing up, will forward this to the developer for you to see if he can identify the issue

    – Kyle

    February 17, 2015 at 2:43 pm #150926
    Ian
    Member
    Post count: 121

    Thanks.

    February 17, 2015 at 3:44 pm #150973
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Kyle.
    -Rui

    February 18, 2015 at 12:33 am #151089
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Ian

    Just to clarify, are you expecting this gallery to show up within the excerpt of the directory listing on this page – http://sandboxes.iansterne.ca/sandbox23/schools/ ?

    – Ed

    February 18, 2015 at 1:02 am #151098
    Ian
    Member
    Post count: 121

    No,

    Should be showing up here: http://sandboxes.iansterne.ca/sandbox23/?directory=krav-maga-ottawa

    February 18, 2015 at 4:35 pm #151317
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That’s odd.. Can you please enable WP_DEBUG in wp-config.php so we can see what error message shows?

    Let us know.

    Thanks,

    – Ed

    February 18, 2015 at 4:47 pm #151325
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
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